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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
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Junior Customer Service Executive

RM 2,000 - RM 3,000 / month
Checking job availability...
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Job Description
At Broad-link Logistics we owe our success to deliver quality, efficiency and knowledgeable services to our customer with high reliability. To continuously improve our customer experience, we are seeking a Customer Service Executive who are passion and who has a customer-oriented attitude to help us to deliver high-class customer service. As an ideal candidate, you'll need to have the ability to communicate and address to customer problem in a fast-paced and changing environment. The focus is to enhance customer experience and communicate customer needs to stakeholders and understand customer needs.

Qualification and experience requirements

· Minimum of a SPM, Diploma or equivalent in business or a departmentally related field; or

· A minimum of one year of responsible experience in sales position; or

· A minimum of one year of experience in supply chain and logistics industries field.

· Fresh graduates are welcome to apply.

Role and Responsibilities

· Communicate with customers via phone calls or emails

· Attend and address to customers services inquires and requests.

· Timely date entry to booking systems.

· Build relationship customer to ensure business is consistently secured.

· Handle and resolve customer complaints.

· Create customer standard operating procedures.

· Provide feedback on the efficiency of the customer service process.

· Handle customer booking and arrangement.

· Liaise with operation team on shipment arrangement.

· Ensure shipment are on time.

· Generate investigation report when receive complaints from customers.

· Attend to training and development session to increase personal skills and product knowledges.

knowledge requirements

· Microsoft Office Operating Knowledge.

· Basic transport and logistics Knowledge.

· Knowledge in customer service practices.

abilities requirements

· Strong communication including verbal and written in English

· Strong problem solving, organizational and interpersonal skills

· Empowered to make quick decisions in response to changing conditions

· Strong rapport and relationship building

· Listening skills.

· Problem analysis and problem-solving skill.

Personal qualities

· Self-motivated and goal oriented.

· Ability and work productively with both individually and team.

· Sense of urgency to problems and goal achievement.

· Ability to work in a fast-paced and changing environment.

· Conscientious and responsibility.

· Attention to detail and accuracy.

· Curiosity / Empathy / Humility / Optimism

Benefits

· Basic

· Outstation allowance

· Annual Bonus

· EPF / Socso

· Travel Allowance (For outstation)

· Career Development Pathway

· Individual Training and Development Program

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

Schedule:

  • Monday to Friday