Customer Management Executive (Telemarketer)
RM 2,800 - RM 3,100 / month
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Requirements
- SPM and above (fresh graduates are encouraged to apply).
- Well versed and good communication in English, both verbal and written.
- Able to communicate in Mandarin language will be an added advantage.
- Aggressive, result oriented, willing to accept challenges and a high achiever.
- Able to perform in a fast-paced environment and work under pressure.
- Basic computer skills and knowledge on telecommunication industry, especially in the business and enterprise segment would be ideal.
- Willing to work extra miles to meet and achieve target.
- Able to work on Malaysia public holidays and observe Singapore operating hours.
Responsibility
- You will be responsible for generating calls and emails to potential customers with the main goal to achieve your sales target!
- Perform outbound sales calls and necessary follow-up via emails / calls to existing and potential customers based on the prospect listing provided by the Company.
- Ability to handle outbound and inbound transactions via voice and non-voice.
- To explain product/services to customers in details and convert potential leads to sales.
- Answer inquiries from customers related to sales presentation.
- To meet sales target consistently based on the project assigned.
- Ensure good and pleasant customer experience throughout the interaction with customers.
Benefits
- Remuneration package:
- Basic: RM2,400 – RM2,700
- Attendance allowance: RM100
- Mandarin Language allowance: RM300
- Non-capped commission scheme
- Annual salary increment & performance bonus
- Medical & hospitalization benefits
- EPF, SOCSO and EIS covered
- Working hour:
- 10AM – 7PM or 9AM – 6PM (subject to change based on operational requirements)
- Monday – Friday (Saturday is optional)
- Training will be provided and potential career progression opportunities
- Salary advance during festive period
- Anniversary leave entitlement based on tenure with the Company
- Working location:
- E-7-1, Megan Avenue 1, No. 189, Jalan Tun Razak, 50400 Kuala Lumpur
- Nearby Ampang Park LRT and MRT station (within 5-minute walking distance)
Job Types: Full-time, Permanent
Pay: RM2,800.00 - RM3,100.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Attendance bonus
- Commission pay
- Performance bonus
Application Question(s):
- Are you able to join on 17 March 2025?
Education:
- STM/STPM (Preferred)
Experience:
- Telemarketer: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)
Work Location: In person
Expected Start Date: 03/17/2025