Service Assistant (m/f/d)
We are looking for a skilled IT Administrator to join our interdisciplinary project-based support team, working alongside Software Developers, Database Administrators, and IT Administrators. This role is essential in maintaining, optimizing, and securing IT infrastructure, ensuring seamless collaboration between various technical domains. The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced, cross-functional environment.
Key Responsibilities:- Prepare service requests and issue order numbers in line with company procedures.
- Process, synchronize, and update information in SAP, including the submission of travel expense reports and related administrative tasks.
- Prepare quotations for spare parts and services within the Asia region.
- Oversee order handling administration for spare parts and service interventions, including chargeable and warranty orders, budget contracts, and following up on open invoices.
- Manage spare parts inventory for service-related stock.
- Handle repair orders and ZCC for customers within the Asia region.
- Record leave and work schedules for staff.
- Provide secretarial support and assist with miscellaneous administrative tasks.
- Travel planning and management, including arranging itineraries, accommodations, and coordinating travel logistics.
- Travel claim processing, ensuring accurate submission and compliance with company policies.
- Perform other tasks as assigned by the superior, ensuring smooth operations and efficient service delivery.
- Admin/Secretary background with experience in office and administrative support.
- Independent worker with the ability to handle tasks with minimal supervision.
- Minimum diploma or degree holder in a relevant field.
- 2-3 years of working experience in administration, secretarial, or similar roles.
- Strong communication skills, capable of interacting with individuals at all levels of the organization.
Then we look forward to receiving your application!
If you have any questions about the position or are currently in an employment relationship and would like to clarify in a personal interview whether we offer the right conditions for you before you apply, we will be happy to help. Of course, we guarantee absolute discretion.
Simply contact us and we will arrange a telephone appointment to discuss all the details individually.