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Cloud & Infra Analyst/Admin

Salary undisclosed

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Role: Cloud & Infra Analyst/Admin

Location: KL, Malaysia

Position Overview

We are seeking a highly skilled and experienced Cloud & Infra Analyst/Admin to support our applications within the insurance domain. The ideal candidate will possess a strong background in cloud infrastructure, application support, and system administration. This role requires a proactive individual who can ensure the reliability, scalability, and performance of our cloud-based applications and infrastructure.

Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience in cloud infrastructure management and system administration.
  • Experience supporting applications within the insurance domain is highly desirable.
  • Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform.
  • Proficient in using monitoring and management tools like CloudWatch, Azure Monitor, or equivalent.
  • Directory, AAD and IAm
  • Experience in Azure Cloud components such as Data Factory, Data Lake, Databricks, Monitor, Log Analytics, AKV, SQL Server, Self-Hosted IR, Windows and Linux VMs
  • Linux and Windows Server administration
  • Knowledge of PowerBI Desktop/Workspace and Power Automate.
  • Knowledge of Bitbucket, Github, Terraform, Azure DevOps, Jenkins
  • Problem Solving skills
Skills:
  • Strong understanding of networking, virtualization, and storage systems.
  • Familiarity with containerization technologies like Docker and Kubernetes.
  • Proficient in scripting and automation using Python, PowerShell, or Bash.
  • Excellent problem-solving skills and ability to work under pressure.
  • Strong communication and collaboration skills to work effectively with cross-functional teams.
Key Responsibilities

Cloud Infrastructure Management
  • Design, implement, and manage cloud infrastructure solutions to support insurance applications.
  • Ensure the availability, performance, and scalability of cloud environments.
  • Monitor and optimize cloud resources to maintain cost-efficiency and operational excellence.
  • Implement security best practices to safeguard sensitive data and applications.
  • Manage cloud service providers, including AWS, Azure, or Google Cloud Platform.
Application Support
  • Provide second and third-level support for insurance applications hosted on cloud infrastructure.
  • Diagnose and troubleshoot complex application issues related to performance, connectivity, and functionality.
  • Collaborate with development, QA, and business teams to resolve incidents and deploy fixes.
  • Maintain detailed documentation of application configurations, support procedures, and incident resolutions.
  • Ensure compliance with regulatory requirements and industry standards.
System Administration
  • Manage and maintain cloud-based and on-premises servers, databases, and storage systems.
  • Perform regular system updates, patches, and backups to ensure data integrity and system security.
  • Monitor system performance and implement tuning measures to maximize efficiency.
  • Automate routine tasks using scripting languages such as Python, PowerShell, or Bash.
  • Ensure disaster recovery plans are in place and tested regularly.
  • AD account, service account, AAD and AD groups setup
  • Onboarding of users to UAT, Pre-PROD and PROD environments
  • Raising RTCloud/Algosec/Remedy/IAmPru requests follow-up
  • Creation of email distribution lists.
  • Co-ordination with Regional Technology and stakeholders during patching activities
  • User Access administration
  • Will participate in daily sprint standup and work on the tickets related to Infra
  • Will work on defect fixes during UAT/PROD.
  • Documentation of implementation steps/processes, known errors and "How to" articles
About Cognizant :

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant .


Job ID 00062664391