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Role: Cloud & Infra Analyst/Admin
Location: KL, Malaysia
Position Overview
We are seeking a highly skilled and experienced Cloud & Infra Analyst/Admin to support our applications within the insurance domain. The ideal candidate will possess a strong background in cloud infrastructure, application support, and system administration. This role requires a proactive individual who can ensure the reliability, scalability, and performance of our cloud-based applications and infrastructure.
Qualifications:
Cloud Infrastructure Management
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant .
Location: KL, Malaysia
Position Overview
We are seeking a highly skilled and experienced Cloud & Infra Analyst/Admin to support our applications within the insurance domain. The ideal candidate will possess a strong background in cloud infrastructure, application support, and system administration. This role requires a proactive individual who can ensure the reliability, scalability, and performance of our cloud-based applications and infrastructure.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in cloud infrastructure management and system administration.
- Experience supporting applications within the insurance domain is highly desirable.
- Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform.
- Proficient in using monitoring and management tools like CloudWatch, Azure Monitor, or equivalent.
- Directory, AAD and IAm
- Experience in Azure Cloud components such as Data Factory, Data Lake, Databricks, Monitor, Log Analytics, AKV, SQL Server, Self-Hosted IR, Windows and Linux VMs
- Linux and Windows Server administration
- Knowledge of PowerBI Desktop/Workspace and Power Automate.
- Knowledge of Bitbucket, Github, Terraform, Azure DevOps, Jenkins
- Problem Solving skills
- Strong understanding of networking, virtualization, and storage systems.
- Familiarity with containerization technologies like Docker and Kubernetes.
- Proficient in scripting and automation using Python, PowerShell, or Bash.
- Excellent problem-solving skills and ability to work under pressure.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
Cloud Infrastructure Management
- Design, implement, and manage cloud infrastructure solutions to support insurance applications.
- Ensure the availability, performance, and scalability of cloud environments.
- Monitor and optimize cloud resources to maintain cost-efficiency and operational excellence.
- Implement security best practices to safeguard sensitive data and applications.
- Manage cloud service providers, including AWS, Azure, or Google Cloud Platform.
- Provide second and third-level support for insurance applications hosted on cloud infrastructure.
- Diagnose and troubleshoot complex application issues related to performance, connectivity, and functionality.
- Collaborate with development, QA, and business teams to resolve incidents and deploy fixes.
- Maintain detailed documentation of application configurations, support procedures, and incident resolutions.
- Ensure compliance with regulatory requirements and industry standards.
- Manage and maintain cloud-based and on-premises servers, databases, and storage systems.
- Perform regular system updates, patches, and backups to ensure data integrity and system security.
- Monitor system performance and implement tuning measures to maximize efficiency.
- Automate routine tasks using scripting languages such as Python, PowerShell, or Bash.
- Ensure disaster recovery plans are in place and tested regularly.
- AD account, service account, AAD and AD groups setup
- Onboarding of users to UAT, Pre-PROD and PROD environments
- Raising RTCloud/Algosec/Remedy/IAmPru requests follow-up
- Creation of email distribution lists.
- Co-ordination with Regional Technology and stakeholders during patching activities
- User Access administration
- Will participate in daily sprint standup and work on the tickets related to Infra
- Will work on defect fixes during UAT/PROD.
- Documentation of implementation steps/processes, known errors and "How to" articles
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant .
Job ID 00062664391