Receptionist Front Desk

Responsibilities:

• Greet and welcome visitors, clients, and employees in a professional manner.
• Answer and direct phone calls to the appropriate person or department.
• Manage the reception area to ensure it is tidy and presentable.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Maintain and update visitor logs, appointment schedules, and records.
• Prepare and organize meeting rooms, including refreshments if required.
• Provide general information and assistance to visitors and callers.
• Address customer inquiries and escalate issues to the relevant departments.
• Communicate effectively with staff, clients, and vendors.
• Ensure compliance with company policies and security protocols.
• Perform ad-hoc duties assigned by management.

Qualifications and Skills Required:

• Minimum SPM, Diploma, or Degree in Business Administration, Hospitality, or a related field.
• 1-3 years of experience in a receptionist or front desk role (Fresh graduates may also apply).
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Organizational and time-management abilities.
• Professional appearance and friendly behaviour.

Job Type: Full-time

Pay: RM1,700.00 - RM2,200.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Maternity leave
• Professional development

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay

Work Location: In person