Collections Specialist
Identifying outstanding debts: Tracking and identifying customer accounts with unpaid balances.
Contacting debtors: Reaching out to customers via phone, email, or mail to inquire about their payment status.
Negotiating payment plans: Working with debtors to establish feasible repayment schedules and deadlines.
Handling customer inquiries and complaints: Addressing questions, concerns, and objections from debtors regarding their accounts.
Performing Write-offs: Identify and perform write-offs to outstanding debts
Requirements
Minimum 1 year experience as Debt collector/Collection officer
Experience in Write-offs
Added advantage for those from banking industry
Job Details
Work days: Monday to Friday
Work Hours: 9am to 6pm
Location: Bukit Jalil
Benefits
Insurance coverage
AL & Medical claims
Office nearby LRT - Free shuttle bus
Permanent position
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM4,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
Work Location: In person