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- Install, configure, and test POS systems, peripherals, and related software at customer locations.
- Troubleshoot and diagnose hardware, software, and network issues related to POS systems.
- Provide on-site and remote technical support to customers.
- Perform system upgrades, updates, and preventive maintenance.
- Train customers on the proper use of POS systems and software.
- Ensure all service requests and issues are resolved in a timely manner.
- Document technical issues, solutions, and service reports.
- Adhere to company policies during installations and repairs.
- Diploma/Degree in IT, Computer Science, Electronics, or a related field.
- Required language(s): Mandarin, English, Bahasa Malaysia
- Experience in POS system installation, troubleshooting, and maintenance is an advantage.
- Basic knowledge of networking and operating systems (Windows).
- Ability to diagnose and repair hardware and software issues.
- Strong problem-solving skills and attention to detail.
- Good communication and customer service skills.
- Able to work independently and in a team.
- Possess own transport and willing to travel to client locations.
- Minimum 1-3 years experiences at related field.
- Attractive Salary
- Commission
- Petrol Allowance
- Company Trip
- Increment
- Annual Bonus
- Overtime Claim
- Medical Claim