Epicareer Might not Working Properly
Learn More

Principal delivery manager

Salary undisclosed

Checking job availability...

Original
Simplified
Entity:

Technology

Job Family Group:

IT&S Group

Job Description:

You will work with

Working closely with business leads and managers, the role will be responsible for aligning multiple product work streams to a single coherent vision, ensuring revenue and customer satisfaction goals are met . This role will interact directly with our B2B and B2C businesses across multiple countries, technology development teams, business product owners and 3rd party vendors. Ideally you will be experienced in managing the delivery of CRM solutions in meeting the demand of the business.

Let Me Tell You About The Role
The Delivery Manager plays a critical role translating strategy into actionable steps and driving successful delivery of products, platforms, and services. This hands-on role is focused on day-to-day decision-making and ensuring the right products, platforms and services are being built and delivered efficiently. This role makes key decisions on feature development, balances stakeholder priorities, and ensures that deliverables are built to meet quality, budget, and timeline requirements. They work closely with cross-functional teams to ensure alignment with business goals and customer needs, enabling the seamless delivery of impactful solutions.

What You Will Deliver
  • Technology delivery management: Oversee projects involving the development and implementation of products, platforms, and business processes to achieve desired business outcomes. Create and manage roadmaps, schedules, and budgets. Act as the main liaison between stakeholders, development teams, and business units globally dispersed, at various levels within and outside of bp. Incorporate Agile frameworks to align and track project progress, resolve dependencies, and ensure continuous delivery of value.
  • Data-driven decision-making: Monitor a product, platform, or service's health and key performance characteristics to increase performance, ensure compliance, and optimize operation. Champion transparency across bp by showcasing work in progress, elevating metrics and seeking regular feedback from internal collaborators and users.
  • Resource and vendor management: Strategically manage internal teams, external suppliers, and technology partners to balance capacity and ensure efficient delivery without compromising quality.
  • Financial management: Oversee budget planning, allocation, and tracking to ensure alignment with business objectives. Monitor financial performance, control costs, and provide accurate reporting to support decision-making and optimize resource utilization across projects, platforms, or services.

What you will need to be successful (experience and qualifications)

  • Significant experience working across complex, globally dispersed businesses.
  • Computer Science degree or equivalent work experience.
  • Successful large-scale application of Agile, Lean, and project delivery methods.
  • Excellence in balancing strategic priorities with tactical execution, with solid attention to detail.
  • Outstanding communication and influence skills, with the ability to engage with a broad range of collaborators and prioritize demands.
  • Motivated by the challenges of solving complex problems and a passion for making things happen.

This Delivery Manager operates at a strategic leadership level, managing highly complex, multi-regional products, platforms, and services that impact organizational success. They act as a trusted advisor to executives, aligning delivery initiatives with long-term business objectives and enabling organizational transformation. They lead multiple delivery teams, foster collaboration across departments, and champion a culture of innovation and continuous improvement. They manage large-scale budgets with a focus on value maximization and proactively mitigate risks. They are recognized for their expertise in building strong global partnerships, influencing senior stakeholders, and driving strategic decisions.

About Bp
bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

CRM Services, Enterprise Service Delivery, People Management, Project Management, Service Delivery Operations, Stakeholder Management

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Entity:

Technology

Job Family Group:

IT&S Group

Job Description:

You will work with

Working closely with business leads and managers, the role will be responsible for aligning multiple product work streams to a single coherent vision, ensuring revenue and customer satisfaction goals are met . This role will interact directly with our B2B and B2C businesses across multiple countries, technology development teams, business product owners and 3rd party vendors. Ideally you will be experienced in managing the delivery of CRM solutions in meeting the demand of the business.

Let Me Tell You About The Role
The Delivery Manager plays a critical role translating strategy into actionable steps and driving successful delivery of products, platforms, and services. This hands-on role is focused on day-to-day decision-making and ensuring the right products, platforms and services are being built and delivered efficiently. This role makes key decisions on feature development, balances stakeholder priorities, and ensures that deliverables are built to meet quality, budget, and timeline requirements. They work closely with cross-functional teams to ensure alignment with business goals and customer needs, enabling the seamless delivery of impactful solutions.

What You Will Deliver
  • Technology delivery management: Oversee projects involving the development and implementation of products, platforms, and business processes to achieve desired business outcomes. Create and manage roadmaps, schedules, and budgets. Act as the main liaison between stakeholders, development teams, and business units globally dispersed, at various levels within and outside of bp. Incorporate Agile frameworks to align and track project progress, resolve dependencies, and ensure continuous delivery of value.
  • Data-driven decision-making: Monitor a product, platform, or service's health and key performance characteristics to increase performance, ensure compliance, and optimize operation. Champion transparency across bp by showcasing work in progress, elevating metrics and seeking regular feedback from internal collaborators and users.
  • Resource and vendor management: Strategically manage internal teams, external suppliers, and technology partners to balance capacity and ensure efficient delivery without compromising quality.
  • Financial management: Oversee budget planning, allocation, and tracking to ensure alignment with business objectives. Monitor financial performance, control costs, and provide accurate reporting to support decision-making and optimize resource utilization across projects, platforms, or services.

What you will need to be successful (experience and qualifications)

  • Significant experience working across complex, globally dispersed businesses.
  • Computer Science degree or equivalent work experience.
  • Successful large-scale application of Agile, Lean, and project delivery methods.
  • Excellence in balancing strategic priorities with tactical execution, with solid attention to detail.
  • Outstanding communication and influence skills, with the ability to engage with a broad range of collaborators and prioritize demands.
  • Motivated by the challenges of solving complex problems and a passion for making things happen.

This Delivery Manager operates at a strategic leadership level, managing highly complex, multi-regional products, platforms, and services that impact organizational success. They act as a trusted advisor to executives, aligning delivery initiatives with long-term business objectives and enabling organizational transformation. They lead multiple delivery teams, foster collaboration across departments, and champion a culture of innovation and continuous improvement. They manage large-scale budgets with a focus on value maximization and proactively mitigate risks. They are recognized for their expertise in building strong global partnerships, influencing senior stakeholders, and driving strategic decisions.

About Bp
bp is a global energy business with a purpose to reimagine energy for people and our planet. We aim to be a very different kind of energy company by 2030, helping the world reach net zero and improving people’s lives. We are committed to creating a diverse and inclusive environment where everyone can thrive. Join bp and become part of the team building our future!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

CRM Services, Enterprise Service Delivery, People Management, Project Management, Service Delivery Operations, Stakeholder Management

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.