Senior Specialist, People Excellence (Wealth Management)
Salary undisclosed
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Key Responsibilities:
- Design and run internal sales challenges to incentivize sales team to drive performance.
- Identify capability gaps, design and execute training to enable front-line staff to better serve customers.
- Track performance, adapt strategy, and steer regional branch efforts.
- Keep abreast of competitive landscape and industry best practices.
- Ensure industry-leading customer service and full adherence to compliance requirements.
- Explore, develop, and implement process improvement for customer-centric operations including system related feature enhancements.
- Generate quality customer insight, manage information, identify trends to assist decision making.
Requirements:
- A Bachelor's degree in Banking, Finance, or in a related field.
- Minimum 3 years of relevant working experience in business development of wealth management products.
- Possesses extensive experience in the sales of wealth management products.
- Good understanding of key bank processes.
- Good problem solving and analytical skills.
- Knowledge on analytical tools, business financials and planning.
- Ability to work independently, resourceful and good resolving issues.
- Possess good marketing skills.
* Only shortlisted candidates will be notified.
Key Responsibilities:
- Design and run internal sales challenges to incentivize sales team to drive performance.
- Identify capability gaps, design and execute training to enable front-line staff to better serve customers.
- Track performance, adapt strategy, and steer regional branch efforts.
- Keep abreast of competitive landscape and industry best practices.
- Ensure industry-leading customer service and full adherence to compliance requirements.
- Explore, develop, and implement process improvement for customer-centric operations including system related feature enhancements.
- Generate quality customer insight, manage information, identify trends to assist decision making.
Requirements:
- A Bachelor's degree in Banking, Finance, or in a related field.
- Minimum 3 years of relevant working experience in business development of wealth management products.
- Possesses extensive experience in the sales of wealth management products.
- Good understanding of key bank processes.
- Good problem solving and analytical skills.
- Knowledge on analytical tools, business financials and planning.
- Ability to work independently, resourceful and good resolving issues.
- Possess good marketing skills.
* Only shortlisted candidates will be notified.