ASSISTANT MANAGER, PERFORMANCE MANAGEMENT

The Assistant Manager of Performance Management will support the development and implementation of performance management strategies to enhance employee engagement, productivity, and overall organizational effectiveness. This role involves collaborating with various departments to drive performance-related initiatives and ensure alignment with the company's strategic goals. Job Description • Appraisal Process Management: Oversee the annual appraisal process, including creating guidelines, managing timelines, and ensuring accurate completion. • Data Analysis: Analyze performance data to identify trends, insights, and areas for improvement, providing recommendations to leadership. • Training & Development: Collaborate with the Learning and Development team to create training programs that support performance improvement and employee growth. • Stakeholder Engagement: Work closely with department heads and managers to facilitate performance discussions and provide guidance on performance-related issues. • Policy Implementation: Support the development and implementation of performance management policies and procedures in line with best practices and legal requirements. • Support and Training: Provide support to line managers and employees in applying for the Performance Management System, including developing tools and support materials • Feedback Mechanisms: Develop and maintain feedback mechanisms (e.g., surveys, focus groups) to gather employee input on performance management processes. • Reporting: Prepare and present performance management quarterly reports to management, highlighting key metrics and recommendations for improvement. • Continuous Improvement: Stay updated on industry trends and best practices in performance management to recommend enhancements to existing processes. • Disciplinary Management: Handle disciplinary cases, including conducting investigations, issuing warnings, and ensuring compliance with labour laws and organizational policies. • Union Management: Collaborate with union representatives, participate in collective bargaining processes, and address union-related matters to maintain harmonious industrial relations. • Conflict Resolution: Act as a mediator in resolving employee grievances and disputes in line with organizational policies and procedures. Requirements • Bachelor’s degree in Human Resources, Business Administration, or related field. • Minimum 3-5 years of experience in performance management. • Strong analytical skills with the ability to interpret data and provide actionable insights. • Excellent communication and interpersonal skills, with the ability to build relationships at all levels. • Understanding of labor laws and regulations related to performance management in Malaysia.