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Customer Data Administrator (Open to Fresh Grads!)

Salary undisclosed

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Here's your chance to join one of the major leading insurance companies! We're seeking a dedicated individual to join our Policy Services team and play a vital role in ensuring the smooth processing of customer policy requests.' Your Contribution: As a Customer Data Administrator in our Policy Services team, you will be instrumental in managing and updating customer information within our systems. Your responsibilities will include:
  • Maintaining the accuracy of customer contact details, addresses, and beneficiary nominations.
  • Handling customer consent updates and correspondence delivery preferences.
  • Efficiently processing a variety of policy service requests for life, investment-linked, and term insurance products, adhering to established guidelines and service standards.
  • Identifying and escalating complex cases to team leadership, contributing to timely resolutions.
  • Contributing to the overall efficiency and effectiveness of the Policy Services team.
What We're Looking For:
  • A bachelor's degree.
  • 1-2 years of experience in life insurance policy servicing, particularly in customer data management will be an added advantage.
  • Familiarity with life, investment-linked, and term insurance plans is a plus.
  • A strong customer-centric approach with excellent communication skills.
  • Exceptional attention to detail and a commitment to accuracy.
  • Ability to work independently and as part of a team.
  • Strong problem-solving abilities.
This is an opportunity to contribute to a dynamic and growing insurance company. You'll be part of a supportive team environment where your contributions are valued, and you'll have the chance to develop your skills within the insurance industry.
Here's your chance to join one of the major leading insurance companies! We're seeking a dedicated individual to join our Policy Services team and play a vital role in ensuring the smooth processing of customer policy requests.' Your Contribution: As a Customer Data Administrator in our Policy Services team, you will be instrumental in managing and updating customer information within our systems. Your responsibilities will include:
  • Maintaining the accuracy of customer contact details, addresses, and beneficiary nominations.
  • Handling customer consent updates and correspondence delivery preferences.
  • Efficiently processing a variety of policy service requests for life, investment-linked, and term insurance products, adhering to established guidelines and service standards.
  • Identifying and escalating complex cases to team leadership, contributing to timely resolutions.
  • Contributing to the overall efficiency and effectiveness of the Policy Services team.
What We're Looking For:
  • A bachelor's degree.
  • 1-2 years of experience in life insurance policy servicing, particularly in customer data management will be an added advantage.
  • Familiarity with life, investment-linked, and term insurance plans is a plus.
  • A strong customer-centric approach with excellent communication skills.
  • Exceptional attention to detail and a commitment to accuracy.
  • Ability to work independently and as part of a team.
  • Strong problem-solving abilities.
This is an opportunity to contribute to a dynamic and growing insurance company. You'll be part of a supportive team environment where your contributions are valued, and you'll have the chance to develop your skills within the insurance industry.