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Customer Data Administrator (Open to Fresh Grads!)
Salary undisclosed
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Here's your chance to join one of the major leading insurance companies! We're seeking a dedicated individual to join our Policy Services team and play a vital role in ensuring the smooth processing of customer policy requests.' Your Contribution: As a Customer Data Administrator in our Policy Services team, you will be instrumental in managing and updating customer information within our systems. Your responsibilities will include:
- Maintaining the accuracy of customer contact details, addresses, and beneficiary nominations.
- Handling customer consent updates and correspondence delivery preferences.
- Efficiently processing a variety of policy service requests for life, investment-linked, and term insurance products, adhering to established guidelines and service standards.
- Identifying and escalating complex cases to team leadership, contributing to timely resolutions.
- Contributing to the overall efficiency and effectiveness of the Policy Services team.
- A bachelor's degree.
- 1-2 years of experience in life insurance policy servicing, particularly in customer data management will be an added advantage.
- Familiarity with life, investment-linked, and term insurance plans is a plus.
- A strong customer-centric approach with excellent communication skills.
- Exceptional attention to detail and a commitment to accuracy.
- Ability to work independently and as part of a team.
- Strong problem-solving abilities.
Here's your chance to join one of the major leading insurance companies! We're seeking a dedicated individual to join our Policy Services team and play a vital role in ensuring the smooth processing of customer policy requests.' Your Contribution: As a Customer Data Administrator in our Policy Services team, you will be instrumental in managing and updating customer information within our systems. Your responsibilities will include:
- Maintaining the accuracy of customer contact details, addresses, and beneficiary nominations.
- Handling customer consent updates and correspondence delivery preferences.
- Efficiently processing a variety of policy service requests for life, investment-linked, and term insurance products, adhering to established guidelines and service standards.
- Identifying and escalating complex cases to team leadership, contributing to timely resolutions.
- Contributing to the overall efficiency and effectiveness of the Policy Services team.
- A bachelor's degree.
- 1-2 years of experience in life insurance policy servicing, particularly in customer data management will be an added advantage.
- Familiarity with life, investment-linked, and term insurance plans is a plus.
- A strong customer-centric approach with excellent communication skills.
- Exceptional attention to detail and a commitment to accuracy.
- Ability to work independently and as part of a team.
- Strong problem-solving abilities.