Course Coordinator
- Full Time, onsite
- International Institute of Wellness & Aesthetic Medicine (IIWAM)
- Kuala Lumpur, Malaysia
Company Description
IIWAM is a leading One-Stop Centre of Excellence specializing in providing evidence-based Aesthetic Medical courses with Dual International Certificates & CPD points. The institute is known for its comprehensive Online Library and expertise in Advanced Cosmetic Procedures.
Role Description
This is a full-time on-site role located in WP, Kuala Lumpur for a Course Coordinator at IIWAM. The Course Coordinator will be responsible for day-to-day tasks related to communication with students and faculty, education program coordination, customer service for course participants, training coordination, and research on educational trends and practices.
Job description:
- To attend to enquiries from students regarding Aesthetic Programs from multiple platform such as email, Whatsaap, Facebook & Instagram and converting them to active students.
- Regular and systematic follow up on student enquiries.
- Assist students with the course application process.
- Send payment links to students once their applications are complete.
- Update the student data in the Course Management System.
- Participate in the company’s marketing activities to recruit students.
- Assist the company to ensure smooth operation.
- Required experience, skills & knowledge:
- Qualification: Diploma in mass communication or equivalent.
- Working experience: Minimum 3 years working experience in customer service and sales related field.
- Able to work flexibly and on selected weekends.
- Committed to replying to enquiries and achieving sales target.
- Good communication skills - written and verbal.
- Matured, disciplined and responsible in completing the task to detail.
- Knowledgeable in MICROSOFT OFFICE, especially email system (Outlook) and basic computer usage.
Salary, Allowance & Commission:
- Salary: RM 3000 – RM 4000, depending on qualifications and experience.
- Commission: Up till RM 1800 per intake.
Company Description
IIWAM is a leading One-Stop Centre of Excellence specializing in providing evidence-based Aesthetic Medical courses with Dual International Certificates & CPD points. The institute is known for its comprehensive Online Library and expertise in Advanced Cosmetic Procedures.
Role Description
This is a full-time on-site role located in WP, Kuala Lumpur for a Course Coordinator at IIWAM. The Course Coordinator will be responsible for day-to-day tasks related to communication with students and faculty, education program coordination, customer service for course participants, training coordination, and research on educational trends and practices.
Job description:
- To attend to enquiries from students regarding Aesthetic Programs from multiple platform such as email, Whatsaap, Facebook & Instagram and converting them to active students.
- Regular and systematic follow up on student enquiries.
- Assist students with the course application process.
- Send payment links to students once their applications are complete.
- Update the student data in the Course Management System.
- Participate in the company’s marketing activities to recruit students.
- Assist the company to ensure smooth operation.
- Required experience, skills & knowledge:
- Qualification: Diploma in mass communication or equivalent.
- Working experience: Minimum 3 years working experience in customer service and sales related field.
- Able to work flexibly and on selected weekends.
- Committed to replying to enquiries and achieving sales target.
- Good communication skills - written and verbal.
- Matured, disciplined and responsible in completing the task to detail.
- Knowledgeable in MICROSOFT OFFICE, especially email system (Outlook) and basic computer usage.
Salary, Allowance & Commission:
- Salary: RM 3000 – RM 4000, depending on qualifications and experience.
- Commission: Up till RM 1800 per intake.