Company Description
Serac is an international family-owned group with over 50 years of experience in designing, assembling, and manufacturing machine for supplying packaging solutions. Serac Asia Sdn Bhd manufactures blowing, filling and capping machines in Malaysia and have been in the country since 1994. For more information, please visit our website www.serac-group.com.
Role Description
This is a full-time on-site position for a Sales Operation and Analyst at Serac Asia's office in Bukit Raja, Klang, Selangor. The role is responsible for overseeing sales activities, monitoring project flow, conducting market research, analyzing sales trends, managing CRM activities, tracking monthly sales forecasts, ensuring smooth sales processes until handover to the Project Manager, and coordinating with departments to manage the ordering process and project closure.
Job Scope
- Manage sales activities across the Asia Pacific region.
- Analyze sales performance by country and market using CRM data and sales forecasts.
- Regularly update sales analysis to serve as a support tool for salespeople.
- Conduct monthly sales status and gap analysis.
- Review and ensure accuracy of sales contracts, including LOIs and POs.
- Oversee the sales process to ensure projects are properly recorded in the system (60-80% milestones).
- Maintain proper documentation of sales-related files, including POs, contracts, invoices, and certificates.
- Liaise closely with finance department on revenue recognition.
- Monitor agent sales commissions through AWS and manage agent contracts.
- Propose and implement improvements in CRM to enhance sales operation.
Qualifications
· Diploma/degree in Sales, Marketing, Business Administration or any related field.
· Have a strong track record of success with prior experience in a similar role.
· Able to read and interpret mechanical drawings.
· Creative in finding solutions to complex problems.
. Must be cost-oriented, sharp in equipment definition.
· Analytical minded.
· A strong team player who can build good relationships at all levels of an organization.
· Cultural sensitivity and open mindedness.
· Able to work under pressure with tight deadline.
· Well organized, proactive and self-motivated.
· Excellent communication, interpersonal skills.
· Willing to help and support others.
· Fluent in English. French will be of added advantage and will contribute to build strong relationship with French head quarter and factories. Any other Asian language is a plus.
Company Description
Serac is an international family-owned group with over 50 years of experience in designing, assembling, and manufacturing machine for supplying packaging solutions. Serac Asia Sdn Bhd manufactures blowing, filling and capping machines in Malaysia and have been in the country since 1994. For more information, please visit our website www.serac-group.com.
Role Description
This is a full-time on-site position for a Sales Operation and Analyst at Serac Asia's office in Bukit Raja, Klang, Selangor. The role is responsible for overseeing sales activities, monitoring project flow, conducting market research, analyzing sales trends, managing CRM activities, tracking monthly sales forecasts, ensuring smooth sales processes until handover to the Project Manager, and coordinating with departments to manage the ordering process and project closure.
Job Scope
- Manage sales activities across the Asia Pacific region.
- Analyze sales performance by country and market using CRM data and sales forecasts.
- Regularly update sales analysis to serve as a support tool for salespeople.
- Conduct monthly sales status and gap analysis.
- Review and ensure accuracy of sales contracts, including LOIs and POs.
- Oversee the sales process to ensure projects are properly recorded in the system (60-80% milestones).
- Maintain proper documentation of sales-related files, including POs, contracts, invoices, and certificates.
- Liaise closely with finance department on revenue recognition.
- Monitor agent sales commissions through AWS and manage agent contracts.
- Propose and implement improvements in CRM to enhance sales operation.
Qualifications
· Diploma/degree in Sales, Marketing, Business Administration or any related field.
· Have a strong track record of success with prior experience in a similar role.
· Able to read and interpret mechanical drawings.
· Creative in finding solutions to complex problems.
. Must be cost-oriented, sharp in equipment definition.
· Analytical minded.
· A strong team player who can build good relationships at all levels of an organization.
· Cultural sensitivity and open mindedness.
· Able to work under pressure with tight deadline.
· Well organized, proactive and self-motivated.
· Excellent communication, interpersonal skills.
· Willing to help and support others.
· Fluent in English. French will be of added advantage and will contribute to build strong relationship with French head quarter and factories. Any other Asian language is a plus.