Loan & Financing Operation Supervisor

About The Team

The Loan & Financing Operations Supervisor to lead the documentation management support team. This role involves providing essential guidance throughout the loan documentation process, ensuring accuracy, compliance, and efficiency, as well as problem-solving and team leadership

Job Description

• Oversee daily loan documentation preparation and review, ensuring accuracy and adherence to established procedures.
• Identify and resolve documentation-related issues promptly, conducting in-depth investigations as necessary.
• Propose process improvements to management aimed at enhancing operational efficiency.
• Mitigate risks by understanding procedural requirements and monitoring errors, while offering solutions to minimize them.
• Ensure compliance with LHDN regulations for timely loan stamping and payments.
• Manage the uploading of contracts for user reference on stamp certificates as necessary.
• Lead and mentor the documentation management support team, effectively allocating tasks to ensure timely completion of operations.
• Monitor data entry accuracy to maintain data integrity and reliability within the team.
• Collaborate with internal teams to resolve documentation issues and gather additional information as needed.
• Actively engage in decision-making processes to tackle operational challenges and drive enhancements in customer satisfaction and efficiency.
  
  

Requirements

• Bachelor’s degree in finance, business administration, or a related field.
• Proven experience in loan operations or financial services.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and attention to detail.
• Familiarity with regulatory compliance related to loan documentation.
• Creative self-starter and quick learner with a can-do attitude.
• Can work independently, self-reliant, and self-motivated.
• Availability to work flexible hours, including evenings and weekends, as required.

About The Team

The Loan & Financing Operations Supervisor to lead the documentation management support team. This role involves providing essential guidance throughout the loan documentation process, ensuring accuracy, compliance, and efficiency, as well as problem-solving and team leadership

Job Description

• Oversee daily loan documentation preparation and review, ensuring accuracy and adherence to established procedures.
• Identify and resolve documentation-related issues promptly, conducting in-depth investigations as necessary.
• Propose process improvements to management aimed at enhancing operational efficiency.
• Mitigate risks by understanding procedural requirements and monitoring errors, while offering solutions to minimize them.
• Ensure compliance with LHDN regulations for timely loan stamping and payments.
• Manage the uploading of contracts for user reference on stamp certificates as necessary.
• Lead and mentor the documentation management support team, effectively allocating tasks to ensure timely completion of operations.
• Monitor data entry accuracy to maintain data integrity and reliability within the team.
• Collaborate with internal teams to resolve documentation issues and gather additional information as needed.
• Actively engage in decision-making processes to tackle operational challenges and drive enhancements in customer satisfaction and efficiency.
  
  

Requirements

• Bachelor’s degree in finance, business administration, or a related field.
• Proven experience in loan operations or financial services.
• Strong leadership and team management skills.
• Excellent problem-solving abilities and attention to detail.
• Familiarity with regulatory compliance related to loan documentation.
• Creative self-starter and quick learner with a can-do attitude.
• Can work independently, self-reliant, and self-motivated.
• Availability to work flexible hours, including evenings and weekends, as required.