Information Technology Operations Manager
About the Company:
HSP is a leading supplier and service provider of power generation and marine equipment in the region. With a robust growth strategy and a commitment to excellence, we deliver high-quality products and services that are set out to exceed our customers' expectations.
About the Role:
We are seeking an experienced IT Operations Manager to oversee and enhance our IT infrastructure—from maintaining a legacy ERP system to managing database operations with MSSQL. This is a pivotal role for a dynamic professional who can manage day-to-day operations while setting the stage for future growth.
Responsibilities:
1) ERP & Database Management:
- Maintain our existing ERP system.
- Write and execute MSSQL queries for system modifications, maintenance, and data extraction.
2) IT Asset & Support Oversight:
- Manage the inventory and lifecycle of IT assets.
- Serve as the point of contact for onboarding/offboarding IT requirements.
- Serve as the point of contact for general support of IT-related issues faced internally.
3) Operational Excellence:
- Develop and implement backup procedures, disaster recovery plans, and IT security best practices.
- Document system configurations, changes, and standard operating procedures.
4) Collaboration & Vendor Management:
- Work closely with internal teams and external vendors to troubleshoot issues and drive improvements.
- Ensure alignment of IT operations with overall business goals.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in IT operations, with proven expertise in managing MSSQL databases, RDP environments and legacy system support.
- Strong background in IT asset management, backup/disaster recovery, and system security.
- Excellent communication, problem-solving, and leadership skills.
- Integrity and a commitment to ethical, honest work practices.
Why Join Us:
This role offers the opportunity to build and optimize a critical IT function from the ground up. If you thrive in a fast-paced, evolving environment and are eager to lead operational improvements, we’d love to hear from you.
About the Company:
HSP is a leading supplier and service provider of power generation and marine equipment in the region. With a robust growth strategy and a commitment to excellence, we deliver high-quality products and services that are set out to exceed our customers' expectations.
About the Role:
We are seeking an experienced IT Operations Manager to oversee and enhance our IT infrastructure—from maintaining a legacy ERP system to managing database operations with MSSQL. This is a pivotal role for a dynamic professional who can manage day-to-day operations while setting the stage for future growth.
Responsibilities:
1) ERP & Database Management:
- Maintain our existing ERP system.
- Write and execute MSSQL queries for system modifications, maintenance, and data extraction.
2) IT Asset & Support Oversight:
- Manage the inventory and lifecycle of IT assets.
- Serve as the point of contact for onboarding/offboarding IT requirements.
- Serve as the point of contact for general support of IT-related issues faced internally.
3) Operational Excellence:
- Develop and implement backup procedures, disaster recovery plans, and IT security best practices.
- Document system configurations, changes, and standard operating procedures.
4) Collaboration & Vendor Management:
- Work closely with internal teams and external vendors to troubleshoot issues and drive improvements.
- Ensure alignment of IT operations with overall business goals.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in IT operations, with proven expertise in managing MSSQL databases, RDP environments and legacy system support.
- Strong background in IT asset management, backup/disaster recovery, and system security.
- Excellent communication, problem-solving, and leadership skills.
- Integrity and a commitment to ethical, honest work practices.
Why Join Us:
This role offers the opportunity to build and optimize a critical IT function from the ground up. If you thrive in a fast-paced, evolving environment and are eager to lead operational improvements, we’d love to hear from you.