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Loyalty Engagement & Marketing Manager
Salary undisclosed
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JOB RESPONSIBILITIES: - 1. Participates in the formulation of the company’s strategic plan. 2. Monitor relationships with existing customers through CRM systems 3. Ensure the CRM system provides an effective sales funnel 4. Develop and implement marketing techniques that will drive new customers 5. Set specific marketing strategies to retain customers 6. Plan and manage multi-channel marketing campaigns 7. Suggest new methods to address customers’ needs 8. Track marketing metrics and trends, like conversion rates and web analytics 9. Assist with organizing promotional events to reach prospective customers 10. Review and select CRM software that meets our company’s needs 11. Conduct market research to follow trends and competition JOB REQUIREMENT: - 1. A bachelor’s degree in administration or a related field. 2. A minimum of 5 years’ experience. 3. Excellent interpersonal and communication skills. 4. Proficient in all Microsoft applications. 5. Superior product knowledge. 6. A team player with leadership skills. 7. Maintain a positive attitude focused on customer satisfaction. 8. Solid background in customer acquisition strategies 9. Knowledge of online marketing methods and best practices 10. An ability to manage marketing projects end-to-end