Senior Executive, Client Management
Salary undisclosed
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Title: Senior Executive, Client Management
Location:
Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Client Management
Requisition Number: 177525
Description
Job Summary
Manage client and to ensure smooth client business integration and drive business growth of clients
General Responsibilities
Bachelor’s degree in Business Administration, or an equivalent degree
Requisition Number: 177525
Job Function: Client Management
Location:
Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Client Management
Requisition Number: 177525
Description
Job Summary
Manage client and to ensure smooth client business integration and drive business growth of clients
General Responsibilities
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability
- Facilitate and lead business integration process for new clients to ensure smooth client integration
- Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk
- Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process
- Take necessary actions to resolve clients' operational issues/service complaints
- Lead business communications and business review meetings with clients' management teams
- Act as the main gateway between clients and DKSH to maintain business relationships and to maximize the level of client satisfaction
- Establish and maintain a proactive network of relationships between DKSH and clients
- Demonstrate strong understanding of FMCG industry/business/products
- Demonstrate strong client management and communication skills
- Proven project management skills
- Strong analytical background and knowledge of analysis methods
- Demonstrate fluency in English, both written and spoken. Able to converse in Chinese is an added advantage.
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint). Proficient in Powerpoint presentation and Michrosft Excel such as Vlookup / Pivot Table is an added advantage.
Bachelor’s degree in Business Administration, or an equivalent degree
Requisition Number: 177525
Job Function: Client Management
Title: Senior Executive, Client Management
Location:
Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Client Management
Requisition Number: 177525
Description
Job Summary
Manage client and to ensure smooth client business integration and drive business growth of clients
General Responsibilities
Bachelor’s degree in Business Administration, or an equivalent degree
Requisition Number: 177525
Job Function: Client Management
Location:
Petaling Jaya, MY, MY
Global Business Unit: CG
Job Function: Client Management
Requisition Number: 177525
Description
Job Summary
Manage client and to ensure smooth client business integration and drive business growth of clients
General Responsibilities
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
- Review business and marketing plans in coordination with clients to achieve overall business objectives and profitability
- Facilitate and lead business integration process for new clients to ensure smooth client integration
- Manage and monitor profit and loss and expenditures to minimize unnecessary cost and risk
- Explore any opportunities of new business for existing clients by working with Business Development team; manage the contract renewal process
- Take necessary actions to resolve clients' operational issues/service complaints
- Lead business communications and business review meetings with clients' management teams
- Act as the main gateway between clients and DKSH to maintain business relationships and to maximize the level of client satisfaction
- Establish and maintain a proactive network of relationships between DKSH and clients
- Demonstrate strong understanding of FMCG industry/business/products
- Demonstrate strong client management and communication skills
- Proven project management skills
- Strong analytical background and knowledge of analysis methods
- Demonstrate fluency in English, both written and spoken. Able to converse in Chinese is an added advantage.
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint). Proficient in Powerpoint presentation and Michrosft Excel such as Vlookup / Pivot Table is an added advantage.
Bachelor’s degree in Business Administration, or an equivalent degree
Requisition Number: 177525
Job Function: Client Management