Process Specialist – Japanese + Mandarin speakere

Key Responsibilities • Sales Support: Assist the sales team by providing language support during client interactions, including translations and interpretations as needed. • Analytical Tasks: Analyze sales data and customer feedback to identify trends and areas for improvement, ensuring that insights are communicated effectively to the team. • Quality Assurance: Review and ensure the accuracy of all sales-related transactions, communications, and presentations in the target languages. • Timely Completion: Manage multiple tasks efficiently while adhering to deadlines, ensuring that all deliverables are completed on time. • Customer Interaction: Engage with clients in their native language to address inquiries, provide required sales information, and resolve any issues that may arise. • Collaboration: Work closely with cross-functional teams, including finance, IT and other down and upstream team, to ensure smooth transaction process. Required Skills and Qualifications 1. Language Proficiency: Fluency in Mandarin & Japanese (JLPT N1 or N2), along with strong English communication skills. 2. Analytical Skills: Ability to analyze data effectively and derive actionable insights to support sales strategies. 3. Attention to Detail: Strong focus on accuracy and quality in all aspects of work. 4. Time Management: Proven ability to prioritize tasks and manage time effectively in a fast-paced environment. 5. Sales Acumen: Understanding of sales processes and customer relationship management. Technical Proficiency: Familiarity with CRM software and data analysis tools is a plus.