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Consultant-IT Department-4 Month contract
Salary undisclosed
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Get to know the Role: - Be the subject matter expert (SME ) for Cornerstone On Demand (CSOD) Learning Management System. - Support and coordinate HR Learning System matters such as change request and issue resolution. - Assist in the review, testing and implementation of the new CSOD features to stay up-to-date on all CSOD releases and fixes. - Perform system administration functions including configuration, complex report configuration, security, processing and loading bulk data using Edge Import, and systems integration such as SFTP file transfer or API connect. - Proactively identify opportunities and solutions for process automation to enhance organizational efficiency and effectiveness. - Recommend process improvement and innovative solutions to issues and recommend new features based on application releases. - Provide timely and accurate advice; recommendation to stakeholders on HR Learning Management System queries. - Develop user procedures, guidelines and documentation, and train users on new processes and functionality. - Assist in the development of change management, communication and training plans. - Perform administrative tasks on contract related matters such as raising Purchase Requisitions and managing Goods Received Notes (10%-20% of the scope). The must haves skills: - CSOD configuration, reporting, Edge Import and API integration experience is a MUST. - With 2-3 years’ experience and exposure to CSOD. - Had at least 1implementation cycle of the CSOD Learning module. - Advanced knowledge of CSOD with experience in configuration, security, integration and reporting. - Knowledge of CSOD security administration. - Knowledge of audit and data privacy regulations. - Experience in requirements gathering, fit-gap analysis, design, and user acceptance testing (UAT) - Experience with IT service management and ticketing systems - Excellent interpersonal, communication and organizational skills, strong data analytical, organizational and problem-solving skills.