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Customer service Advisor

Salary undisclosed

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Job responsibilities -Handle customer inquiries via phone, email, or chat. -Resolve customer issues and complaints efficiently. -Provide product or service information to customers. -Assist customers with orders, returns, and refunds. -Maintain accurate customer records. -Follow up with customers to ensure satisfaction. requirements : Minimum Diploma level fresh graduate is acceptable willing to work on shift Good communication in English and mandarin (to support market)