
IT Support Executive
Highlights:
- Able to work/ Vacancy is in Kuala Lumpur & Selangor
- Possess own transport
- 1-2 years working experience in IT
*Please attached your updated PDF resume together
Career enhancement opportunities.
Open minded working culture.
Conducive working atmosphere.
Can start immediately.
JOB DESCRIPTION
· Ability in Technical Diagnostic & Troubleshooting Skills
· Fair knowledge in Active Directory, Windows 7 & above, Server Operating System
· Knowledgeable in Networking Concepts; TCP/IP, Network Security & LAN/WAN Technologies
· Knowledge and experience in handling ALL or One of below is added advantage: (Windows Server Family/ SQL/ ERP/ Adobe illustrator & Adobe Photoshop)
· Good Communication skills
· Good English Speaking & Writing skills
· 1-2 years working experience in IT
RESPONSIBILITIES
· Provide IT Support to End Users
· Perform Analysis and Diagnosis to troubleshoot and resolve issues reported by Customers (Infra, computers, servers, security, backup, etc.)
· Handle escalation and communication with Customers with courteous manner
· Create & Update Technical Cases on daily basis
· Assist Team Leader/ Manager in Handling Customer requirements/ issues
· Develop Plan for Disaster Recovery and System Availability
Education / Experience:
> At least 1-2 years experience
> Diploma / Degree in Computer Science or related studies (Business IT, Information Systems)
Job Types: Full-time, Permanent
Pay: RM1,800.00 - RM2,300.00 per month
Benefits:
- Opportunities for promotion
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Willingness to travel:
- 75% (Required)
Work Location: In person
Expected Start Date: 04/01/2025