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IT Support Executive

RM 1,800 - RM 2,300 / month

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Highlights:
- Able to work/ Vacancy is in Kuala Lumpur & Selangor
- Possess own transport
- 1-2 years working experience in IT
*Please attached your updated PDF resume together

Career enhancement opportunities.
Open minded working culture.
Conducive working atmosphere.
Can start immediately.

JOB DESCRIPTION
· Ability in Technical Diagnostic & Troubleshooting Skills
· Fair knowledge in Active Directory, Windows 7 & above, Server Operating System
· Knowledgeable in Networking Concepts; TCP/IP, Network Security & LAN/WAN Technologies
· Knowledge and experience in handling ALL or One of below is added advantage: (Windows Server Family/ SQL/ ERP/ Adobe illustrator & Adobe Photoshop)
· Good Communication skills
· Good English Speaking & Writing skills
· 1-2 years working experience in IT

RESPONSIBILITIES
· Provide IT Support to End Users
· Perform Analysis and Diagnosis to troubleshoot and resolve issues reported by Customers (Infra, computers, servers, security, backup, etc.)
· Handle escalation and communication with Customers with courteous manner
· Create & Update Technical Cases on daily basis
· Assist Team Leader/ Manager in Handling Customer requirements/ issues
· Develop Plan for Disaster Recovery and System Availability

Education / Experience:
> At least 1-2 years experience
> Diploma / Degree in Computer Science or related studies (Business IT, Information Systems)

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,300.00 per month

Benefits:

  • Opportunities for promotion

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Willingness to travel:

  • 75% (Required)

Work Location: In person

Expected Start Date: 04/01/2025