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Jobs or company...

Shift Leader - F&B Operations (MA Niaga)

Salary undisclosed
Checking job availability...
Original
Simplified

Date: 26 Feb 2025

Location: Sepang, 10, MY, 64000

Company: Malaysia Airports Holdings Berhad

Job Description

POSITION GENERAL SUMMARY

  • Must have good product knowledge of their division.
  • Must be able to provide customer with correct information about products
  • Ensure smooth day to day operation
  • Make sure all products are correctly priced and displayed properly.
  • Understand and able to promote all promotional event held or organized by the company in order to provide customers with relevant information.
  • Assist in providing on job training for new recruitment and exciting staff
  • Ensure SOP are followed at all time
  • Conduct daily hygiene inspection on overall hygiene aspects of food handling to ensure food is safe and clean for human consumption.

ESSENTIAL POSITION FUNCTIONS


FINANCIAL

  • Adhere to division standards and service level to increase sales and assist to minimize cost.

INVENTORY

  • Assist and to ensure the outlet inventory are in order and stock sufficient at all time.

CASH MANAGEMENT

  • Ensure shift closing; day end & month end closing are done according to SOP. All cash must be bank in on every shift without fail.
  • Assist in ensuring the day to day sales is tally with back end report.

FOOD SAFETY & HEALTH AND SAFETY

  • Assist and ensuring consistent high quality of food preparations and service
  • Ensure that all equipment in the outlet is well maintained and kept in good working order.
  • Ensure the correct use of cleaning materials and equipment
  • Ensure all Health & Safety and Food Hygiene regulations are adhered to
  • Take immediate action regarding any infringements of Health & Safety; Fire Regulations and Food Act

CUSTOMER SERVICE

  • Increase sales at all opportunities through customer service suggestive selling and cross selling
  • Ensure excellence customer service in all areas and be able to train staff to provide excellent customer service
  • Respond to complaints; taking any and all appropriate actions to turn dissatisfied customers into return customer

Key Challenges


  • Possesses strong operational skills, communication and interpersonal skills
  • Experience in Food & Beverage related industries
  • Able to work with minimum supervision

Skills


  • Pleasant and Presentable
  • Possesses strong operational skills, communication and interpersonal skills
  • Experience in Food & Beverage related industries
  • Able to work with minimum supervision

Education


  • MCE / SPM with Credit in Bahasa, Pass in Mathematics and English with Certificate in Hotel & Catering Management / Food Service Management / Business Administration / Management

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us no later than 5 March 2025
Only shortlisted candidates will be notified.


Job Segment: Operations Manager, Food Safety, Food Service, Bank, Banking, Operations, Quality, Hospitality, Finance