C
Technical Support - Traditional Mandarin
RM 4,000 - RM 4,500 / month
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- As a technical supporter, you will contact customers via phone, chat, and email after making an appointment.
- You support customers by integrating their website, their store, or their account and aid in solving technical challenges.
- Identify content and performance potential and advise the customer on the technical integration and improvement of processes.
- A step-by-step guide to implementing the Conversions API. Instructions for Direct Integration and Integration as a Platform
- With diligence, you track the customers' successes through constant monitoring.
Required skills:
- Assist customer on Web Help and Technical Frontline issues.
- Can work on a 24/7 rotational shift
- Able to read Mandarin traditional words
- Able to mainly handle live chat & email and outbound call.
Job Type: Full-time
Pay: RM4,000.00 - RM4,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Education:
- Bachelor's (Preferred)
Experience:
- technical support: 1 year (Preferred)
Language:
- Mandarin (Preferred)
Work Location: In person