KYC Compliance Officer
工作描述：
- 完成对新客户入职文件的全面审查，确保申请与公司政策和客户风险控制评估一致。
- 利用验证工具和可信来源审查客户KYC文件，以验证反洗钱文件。
- 对客户执行CDD/EDD，确保反洗钱入职流程遵循我们的合规政策和程序。
- 根据我们的内部SLA跟进悬而未决的案件。
- 调查或筛查客户是否有制裁、PEP和负面媒体记录。
- 向客户和内部部门提供高质量服务，确保所有查询都以专业的方式处理，并在必要时进行必要的升级。
- 对我们的CDD功能和程序进行产品或系统增强。
工作要求：
- 英语熟练，大学学历或以上。
- 需要耐心、注重细节的态度，具有较强沟通和协调能力的候选人。
- 能够轻松适应快节奏行业的强大团队合作者。
- 这是一个5天工作日轮班制角色，因为我们服务于欧洲。
工作福利：
- 成长和晋升机会。
- 员工参与、认可和赞赏计划。
- 年假、病假、住院假、婚假、产假、陪产假以及其他各种福利。
- 全面的保险覆盖。
- 节日礼物、结婚礼物、生日礼券等。
- 团队建设活动。
Responsibilities:
1. Complete comprehensive review of incoming customer onboarding documents and ensuring that the application is consistent with company’s policy and customer risk control assessment.
2. Reviewing customer KYC documents by utilizing our validation tools and reputable sources to verify the AML documentation.
3. Perform CDD/EDD on customers to ensure that the AML onboarding process follows our compliance policies and procedures.
4. Follow up pending cases according to our internal SLA.
5. Investigating or screening customers against sanctions, PEP, and adverse media.
6. Delivering high quality service to customers and internal departments ensuring all enquiries are handled in a professional manner and doing necessary escalation if needed.
7. Product or system enhancement for our CDD function and procedures.
Your qualifications:
1. We are seeking candidates proficient in MANDARIN to effectively communicate with Mandarin-speaking clients.
2. Bachelor's degree or above in related field.
3. Be patient, detail-oriented attitude, candidates with strong communication and coordination abilities.
4. Strong team player who can get used to the fast-paced industry easily.
5. It’s acceptable for you to work on scheduled shifts, five days a week.
Job Type: Full-time
Pay: RM3,500.00 - RM5,250.00 per month
Benefits:
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Evening shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Language:
- Mandarin (Preferred)