T
Customer Service Representative| Up to 4k| Freshers Welcomed| Banking Industry
RM 3,500 - RM 4,200 / month
Checking job availability...
Original
Simplified
Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary Sign up customers for I-Banking Route calls through IVR where applicable Maintain contact records to reflect current information Requests and complaints Turn around Promote cross sell of all banking products Maintain accuracy of information given to customers Probe & identify financial needs on service calls and pitch relevant solutions in line with customer charter. Ensure all sales pitches are made without any mis-selling
Job Types: Permanent, Fresh graduate
Pay: RM3,500.00 - RM4,200.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Rotational shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application Question(s):
- Age
Education:
- STM/STPM (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- Mandarin (Preferred)
Work Location: In person