Asst. General Manager - Collection Strategy & Planning (Credit Management Group)
Salary undisclosed
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- Establish performance metrics and key performance indicators (KPI) to assess the organization's progress towards strategic goals.
- Determining the scope of collection operational improvement initiatives via consultation and evaluation.
- Conduct analysis, identifying emerging trend, evaluate result movement, construct and implement the strategic plan to align with Company KPI and perform PDCA.
- Identify areas of improvement, implement performance improvement initiatives and track results.
- Developing operational improvement strategies short, mid and long term.
- Recommending cost-effective solutions to operational challenges.
- Overseeing the implementation of operational improvement strategies.
- Planning and working out the cost calculations and budgets setting with Head of Group.
- Collaborating across departments to set operational targets.
- Overseeing documenting process, monitoring progress, reviewing status and collection report.
- Collaborate with executive leadership to define and refine the organization's strategic priorities and initiatives.