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Job description: Good knowledge of Perl or other script languages (Python) with 5+ total years of experience. Experienced with OTRS, Perl, Python, Git, GitHub and GitLab. Good knowledge of the Linux environment Experience with MySQL, MariaDB and/or PostgreSQL Support and maintenance of our OTRS & OTOBO Support and maintenance of our open-source add-ons Implementation of customer requirements Maintaining add-ons 10. Technical issues around OTRS & OTOBO Improving and maintaining our internal tool Strong skills in communicating, implementing and achieving business objectives and goals Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, strong delegation skills involving prioritizing and reprioritizing work. Excellent analytical, problem-solving skills along with effective written and verbal communication skills. Requirement: 2 years of working experience in OTRS or Perl Should have a good degree in Computer Science, Software Engineering, or a similar subject or have industry related experience.