Senior Commercial Executive
Salary undisclosed
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Job Summary
The Commercial Senior Executive will play a pivotal role in managing and supporting key client relationships within the company. This role involves assisting in the development and execution of account strategies, ensuring client satisfaction, and driving sales growth. The ideal candidate should have experience in the pharmaceutical industry, strong communication skills, and a customer-centric approach.
Job Description
- Account Management Support: Assist in managing relationships with key accounts, ensuring client satisfaction, and acting as a liaison between clients and internal teams to drive business outcomes.
- Sales Support: Collaborate with the Senior Commercial Manager and other team members to achieve sales targets, focusing on maximizing account growth and profitability.
- Client Interaction: Serve as a primary contact for clients, handling day-to-day communications, addressing inquiries, and providing timely responses to client needs.
- Account Planning and Strategy: Contribute to the development and execution of account plans, including sales forecasts, needs assessments, and strategies to foster account growth and enhance client satisfaction.
- Product Expertise: Maintain in-depth knowledge of the company’s product portfolio, ensuring the ability to clearly articulate product benefits and value propositions to clients.
- Market and Competitive Analysis: Assist in collecting and analyzing market trends, competitor activities, and customer insights to inform account strategies and identify new business opportunities.
- Reporting and Analytics: Prepare regular reports detailing account performance, client feedback, and key metrics. Provide insights and actionable recommendations for improving account strategies and operational processes.
- Cross-Functional Coordination: Work closely with marketing, product development, and other departments to ensure seamless execution of account strategies and client deliverables.
- Customer Relationship Management (CRM): Maintain accurate, up-to-date records in CRM systems, tracking all client interactions, account activities, and sales progress to ensure consistent and efficient account management.
- Database Management: Manage and update databases for clients, prospects, partners, and vendors to ensure a centralized, organized system of information for the sales team.
- Other Ad-Hoc Duties: Assist with additional tasks and special projects as assigned by the Senior Commercial Manager or other senior leaders.
Job Requirement
- Bachelor’s degree (or equivalent) in business or related discipline.
- Minimum of 2-3 years of experience in sales, account management, or customer service, preferably within the pharmaceutical industry.
- Strong communication and interpersonal skills.
- Ability to build and maintain strong relationships with clients.
- Basic understanding of the pharmaceutical market and product knowledge.
- Strong organizational and time-management skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Power BI and CRM software.
- Problem-solving abilities with a customer-centric mindset
Job Summary
The Commercial Senior Executive will play a pivotal role in managing and supporting key client relationships within the company. This role involves assisting in the development and execution of account strategies, ensuring client satisfaction, and driving sales growth. The ideal candidate should have experience in the pharmaceutical industry, strong communication skills, and a customer-centric approach.
Job Description
- Account Management Support: Assist in managing relationships with key accounts, ensuring client satisfaction, and acting as a liaison between clients and internal teams to drive business outcomes.
- Sales Support: Collaborate with the Senior Commercial Manager and other team members to achieve sales targets, focusing on maximizing account growth and profitability.
- Client Interaction: Serve as a primary contact for clients, handling day-to-day communications, addressing inquiries, and providing timely responses to client needs.
- Account Planning and Strategy: Contribute to the development and execution of account plans, including sales forecasts, needs assessments, and strategies to foster account growth and enhance client satisfaction.
- Product Expertise: Maintain in-depth knowledge of the company’s product portfolio, ensuring the ability to clearly articulate product benefits and value propositions to clients.
- Market and Competitive Analysis: Assist in collecting and analyzing market trends, competitor activities, and customer insights to inform account strategies and identify new business opportunities.
- Reporting and Analytics: Prepare regular reports detailing account performance, client feedback, and key metrics. Provide insights and actionable recommendations for improving account strategies and operational processes.
- Cross-Functional Coordination: Work closely with marketing, product development, and other departments to ensure seamless execution of account strategies and client deliverables.
- Customer Relationship Management (CRM): Maintain accurate, up-to-date records in CRM systems, tracking all client interactions, account activities, and sales progress to ensure consistent and efficient account management.
- Database Management: Manage and update databases for clients, prospects, partners, and vendors to ensure a centralized, organized system of information for the sales team.
- Other Ad-Hoc Duties: Assist with additional tasks and special projects as assigned by the Senior Commercial Manager or other senior leaders.
Job Requirement
- Bachelor’s degree (or equivalent) in business or related discipline.
- Minimum of 2-3 years of experience in sales, account management, or customer service, preferably within the pharmaceutical industry.
- Strong communication and interpersonal skills.
- Ability to build and maintain strong relationships with clients.
- Basic understanding of the pharmaceutical market and product knowledge.
- Strong organizational and time-management skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Power BI and CRM software.
- Problem-solving abilities with a customer-centric mindset