Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Desktop Support Engineer

Salary undisclosed
Checking job availability...
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Description

About the role:

We are looking for a Desktop Support Engineer to provide technical support and troubleshooting for our internal teams. This role is responsible for resolving hardware, software, and network issues, ensuring smooth IT operations across the organization. The ideal candidate is a problem-solver with excellent communication skills, capable of assisting users at all levels.

As a Desktop Support Engineer, you will:

  • Manage IT support requests from users
  • Perform the user onboarding and offboarding process
  • Identify and analyse significant problems & opportunities and provide solutions, determining root causes.
  • Monitor client satisfaction (internal or external).
  • Display initiative and be proactive

Primary Responsibilities include but are not limited to:

  • First response to user support requests vis slack, calls, Zendesk
  • Manage user IT support requests to completion using Zendesk
  • Familiar with using remote control tools (eg: RDP, MS Intune, Anydesk)
  • Maintaining a remote fleet of Mac and Windows desktop environment
  • Providing users with training and education of the technology tools and systems

Requirements

  • Minimum 3 years of experience in a similar role
  • Exceptional Knowledge of Microsoft Windows and Apple MacOS
  • Exceptional knowledge in Office 365 including SharePoint and OneDrive
  • Good understanding of Entra and remote deployment of applications
  • Experience in troubleshooting a variety of issues on Mac and Windows
  • Onsite and remote support experience)
  • Excellent analytical and problem-solving skills
  • Experience with Zendesk, Slack, Zoom and Atlassian products
  • ITIL and Microsoft Certification (desirable)

Benefits

  • Competitive salary package & performance bonus
  • Gym subsidies
  • Casual dress code
  • Flexible working arrangements (including work from home and remote)
  • Generous number of Annual Leaves
  • Extensive medical coverage (including dental & optical)
  • Delicious office snacks
  • Guidance and mentoring from leaders within the business
  • Dynamic, positive work environment
  • Fantastic team culture