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ERP Support Specialist
RM 5,000 - RM 7,000 / month
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Position Overview
We are looking for an experienced ERP Support Specialist to plan, design, implement, and support Business Applications (BA), with a primary focus on SAP S4 HANA. The ideal candidate must have strong technical expertise and the ability to lead BA projects while ensuring system efficiency and user support.
Key Responsibilities
ERP System Management
- Oversee SAP S4 HANA and other Business Applications (BA) systems.
- Analyze business requirements and map them to best practice processes and data models.
- Facilitate gap analysis sessions and update blueprint, functional, and technical design documents.
Project & Change Management
- Organize and lead BA projects, ensuring smooth execution and delivery.
- Propose and monitor the change management process to align with business objectives.
- Coordinate project tasks across multiple business entities, including functional teams, consultants, vendors, and technical teams.
User Support & Training
- Conduct user training and support on SAP ERP systems.
- Ensure smooth Business as Usual (BAU) operations and respond to end-user needs.
- Share knowledge, provide coaching, and mentor new and existing team members.
Quality Assurance & Continuous Improvement
- Manage system design, configuration, testing, maintenance, and quality assurance processes.
- Stay updated with new ERP technologies and provide recommendations for system enhancements.
Other Responsibilities
- Engage in various Business Application software initiatives.
- Take on project management responsibilities when required.
- Perform additional tasks as assigned by management.
Qualifications & Skills
Education:
- Bachelor’s Degree in IT, Computer Science, Business Administration, or a related field.
Experience:
- 5+ years of experience in ERP/Business Application support, with a focus on SAP S4 HANA.
- Experience in SAP FICO is an added advantage.
Technical Skills:
- Strong knowledge of ERP systems, business process mapping, and data modeling.
- Familiarity with change management processes and system configuration.
Soft Skills:
- Strong leadership and project management skills.
- Excellent communication and problem-solving abilities.
- Ability to work independently and collaborate with cross-functional teams.
Job Types: Full-time, Permanent
Pay: RM5,000.00 - RM7,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Work Location: In person