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Customer Service Executive

RM 2,400 - RM 3,000 / month

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We are looking for a dedicated Customer Service Executive to handle customer inquiries, provide support, and ensure a seamless shopping experience.

JOB DESCSRIPTION:

  • Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and raising issue related to the company products.
  • Handle project's customer service issues (Shopee, Lazada)
  • Exceeding customer expectation in terms of customer service and accurate information.
  • Deliver the best service to customers to ensure the highest customer satisfaction with the right procedures.
  • You will be accountable for meeting individual (KPIs) and team goals

JOB REQUIREMENTS:

  • Passions in customer service field.
  • Fresh graduates in any field are encouraged to apply (Training will be provided).
  • Able to work on weekend, public holiday on rotational shift
  • Able to serve short notice/immediate available.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,400.00 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
  • Rotational shift

Supplemental Pay:

  • Attendance bonus

Application Question(s):

  • Are you okay with working in warehouse environment?
  • How long is your notice period?
  • What is your expected salary?

Work Location: In person