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What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
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Find tutorial for your browser below :
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  4. Click Websites.
  5. On the left, click Content Blockers.
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  2. Click. then Settings.
  3. Click Privacy and Security.
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  5. Click JavaScript.
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Visit Site here
  1. Go to Settings.
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  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Japanese Speaking Customer Support Executive

RM 4,600 - RM 7,700 / month
Checking job availability...
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Your new role:

Summary:

The key role of this position is to be responsible for administration support for the new Customer Support Center. Responsible to support the department to achieve overall goals and objectives. To manage daily operations of the department, monitor and analyse the progress of projects and jobs and advice management on the status.

Responsibilities:

  • Handle sales inquiries, prepare quotations for customers.
  • Respond to RFQs and follow-up closely to increase chances of getting orders.
  • Prepare and issue purchase orders.
  • Liaise with local and overseas customers / suppliers.
  • Prepare and issue sales documentation (Sales Order, DO, Performa Invoice etc) upon sales order received.
  • Monitor and follow-up closely on progress of orders and ensure timely delivery.
  • Handle all shipment arrangement and coordination including documentation from start to end.
  • Maintain customer profiles and job files.
  • Arrange and coordinate appointments with current and potential customers.
  • Build and maintain good business relationship with customers.
  • Follow-up on payments due from customers, if required.
  • Update ERP system.
  • Perform periodic data monitoring and provide forecast on customer support division indices.
  • Analyse customer support division results and report to superior.
  • Develop work instructions.
  • Support on making travel arrangements.
  • General administrative duties.
  • Provide administrative support to engineering team.
  • Collaborate and communicate effectively with sales, field support and inter-company personnel.
  • Discuss and negotiate with group company personnel.
  • Support to launch the new Customer Support Center by making rules, managing engineers' schedules and coordinating Customer Support meetings within group companies.

What you'll need to succeed in this role:

  • Possesses a Degree in Business Administration, Sales or other fields.
  • At least 2 year(s) of similar working experience in the related field.
  • Japanese speaker (N2 level or above)
  • Knowledge of Marketing, Engineering or Logistics will be an added advantage.
  • Computer literate (MS Excel, MS Word ect).
  • Good interpersonal and communication skills.
  • Independent, has initiative and capable to take up new challenges
  • Possess own transport with valid driving license.
  • Willing to travel when needed & self-motivated.

Job Offer

  • Basic salary starting from RM 4,600 to RM 7,700 (subjected to your experience and qualification)
  • Fixed Transport Allowance is provided
  • Fixed Title Allowance is provided
  • Monthly Attendance Allowance is provided

Additional Info:

  • Working hour from Monday to Friday. From 08:30 ~ 17:30

Click 'Apply now' to forward an up-to-date copy of your CV if this role interests you.

Alternatively, you are welcomed to contact us for a confidential discuss on the other opportunities.

Job Type: Full-time

Pay: RM4,600.00 - RM7,700.00 per month

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay

Application Question(s):

  • Do you possess a Degree in Business Administration, Sales or other related fields?
  • What is your JLPT's level?
  • Do you possess your own transport? Please specify.

Experience:

  • Customer support: 2 years (Required)

Work Location: In person