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Internship For Customer Service Intern

RM 500 - RM 2,000 / month

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  • Assist in handling customer inquiries via phone, email, and social media in both English and Mandarin.
  • Provide accurate information about products, services, and promotions.
  • Support order processing, tracking, and follow-ups to ensure smooth transactions.
  • Address customer concerns professionally and escalate issues when necessary.
  • Maintain and update customer records in the database.
  • Assist in preparing reports and analyzing customer feedback for service improvement.
  • Collaborate with other departments to enhance the overall customer experience.
  • Perform other administrative tasks as assigned.
  • Gain hands-on international experience in customer service and operations in different markets.
  • Work in a dynamic and supportive team environment.
  • Internship allowance provided.
  • Potential for full-time employment upon successful completion of the internship.