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Call Centre Customer Service Executive
- Provide customer service through mobile phones and instant messaging platforms
- Able to resolve customer complaints smoothly and transfer the complaint case to the supervisor for handling when necessary
- Assist the ad hoc working group in handling projects
- System data entry
- Minimum education level at least SPM
- Possess good and professional communication skills
- Have good speaking and writing skills
- Proficient in English and Chinese to communicate with Chinese customers
- Ability to work within a team
- Able to work shifts 24/7 (working days will cover weekends and public holidays)
- Proficient in common computer software
- Have basic computer fault judgment and repair knowledge
- Guaranteed 13-month Salary Per Year
- Attractive Year End Bonus
-Excellent Career Growth, Learning and Experience
-Allowance (travel stipends, transportation, etc.)
-Smart & Casual dress code
-Free snacks
-EPF & Socso
-Personal development opportunities