Senior Registry Executive (Johor Bahru)

1. Student Management Oversee standardized processes for student registration, withdrawals, transfers, and deferments to ensure efficiency and compliance. Maintain accurate student records, update tracking templates, and facilitate smooth onboarding. Handle exit interviews, categorize withdrawals, and process refunds with finance. Conduct annual year group promotions in the student management system. 2. Student Pass Support (International Students) Assist international students with Student Pass (SP) applications and renewals. Ensure compliance with Malaysian immigration and education regulations. Maintain SP records, track expiration dates, and coordinate with agents and embassies. 3. Government Agencies Liaison Prepare and submit documents for school licenses and government approvals. Ensure timely renewal of permits and maintain compliance with regulatory requirements. Act as the school’s representative with ministries and government bodies. 4. Representation & Collaboration Serve as the Registry representative, reporting issues and participating in system training. 5. Communication & Customer Support Ensure clear communication with parents and students regarding registration and school processes. Maintain accurate contact records for effective communication. 6. Data Management & Reporting Maintain and update student records while ensuring data accuracy for reporting. 7. Teamwork & Self-Development Foster a collaborative work environment, participate in team meetings, and pursue professional development. 8. Administrative Responsibilities Support enrolment activities such as Open Days. Manage student insurance claims and deposit refunds. 9. Exam Unit Management Oversee internal and external examination administration, ensuring compliance with exam regulations. Manage exam security, scheduling, results distribution, and support for students with special needs. 10. Other Duties Perform additional tasks as required by the school.