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Customer Service Officer

RM 2,000 - RM 2,499 / month

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1.01 Attend customer for signing of loan agreement. 1.02 Explain to customer the T&C in the agreement. 1.03 Attend customers queries and requests timely. 1.04 Prepare of loan agreements (e.g., Hire Purchase Agreement, Credit Sales Agreement). 1.05 Issue e-Hak Milik registration in FIS system. 1.06 Second stage printing of agreement (input agreement no, agreement date and others info into agreement). 1.07 Generate Notification Letter for mailing Hire Purchase agreement to customer. 1.08 Perform online stamping for loan agreement via LHDN system. 1.09 Submit Auto Debit application into system. 1.10 Weekly update Auto Debit application status into system. 1.11 Scan and submit of loan documents into cloud system. 1.12 Responsible for Credit Administration task. 1.13 Maintain good and proper filing system for documents storage. 1.14 Any task assigned from time to time by superior.