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Academic Administrative Executive

RM 2,500 - RM 2,500 / month

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The Academic Administrative Executive plays a pivotal role in ensuring a positive learning experience for students. This position involves managing student-related services, providing guidance, and resolving student concerns while ensuring smooth administrative processes in line with the language center's objectives.

Responsibilities

· Serve as the primary point of contact for students regarding academic and non-academic concerns.

· Provide information about courses, schedules, and available resources.

· Assist students in adapting to Study Germany’s environment, especially international students (if any).

· Facilitate student enrolment, orientation, and onboarding processes.

· Manage and maintain student records and databases, ensuring accuracy and confidentiality.

· Coordinate placement tests and liaise with academic staff for appropriate class assignments.

· Handle daily inquiries and maintain communication with students through email, phone, and in-person consultations.

· Prepare reports on student attendance, feedback, and performance for management.

· Coordinate student visa applications, renewals, and compliance (if applicable).

· Plan and organize student engagement activities, such as cultural events, workshops, and graduation ceremonies.

· Collaborate with other departments to enhance the overall student experience.

· Address and resolve student complaints and escalate issues to the appropriate department if necessary.

· Monitor student welfare and provide referrals to external support services when needed.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: From RM2,500.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday

Language:

  • English (Required)
  • Bahasa (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person