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Junior CRM (Sales)

RM 4,500 - RM 4,500 / month

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Key Responsibilities:

  • Take ownership to maintain and develop customer relationships on a daily basis, follow up and communicate with customers. (by WhatsApp/SMS/Email/Phone Call or with CRM system)
  • Understand customer needs and preference to provide competitive products and service.
  • Participate in compelling effective written content for business proposals and sales pitches
  • Research and create reports to summarise the study/feedback of market trends and competitors to enhance better customer experience and business performance.
  • Regularly track and update conversion rates, active rates and sales activities in the CRM system.
  • Complete assigned tasks in a timely and effective manner; support other related duties as assigned by the management from time to time.

Requirements:

Must haves:

  • SPM level or above.
  • Minimum 1-year working experience in Sales, Customer Service, Telesales or other related industries.
  • Strong understanding, proactive to ask questions and seek guidance when needed.

Nice to haves:

  • Proficiency in G Suite and Microsoft Office.
  • Value added if able to provide 3 months consecutive sales results with proven

records.

Job Type: Full-time

Pay: Up to RM4,500.00 per month