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Junior CRM (Sales)
RM 4,500 - RM 4,500 / month
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Key Responsibilities:
- Take ownership to maintain and develop customer relationships on a daily basis, follow up and communicate with customers. (by WhatsApp/SMS/Email/Phone Call or with CRM system)
- Understand customer needs and preference to provide competitive products and service.
- Participate in compelling effective written content for business proposals and sales pitches
- Research and create reports to summarise the study/feedback of market trends and competitors to enhance better customer experience and business performance.
- Regularly track and update conversion rates, active rates and sales activities in the CRM system.
- Complete assigned tasks in a timely and effective manner; support other related duties as assigned by the management from time to time.
Requirements:
Must haves:
- SPM level or above.
- Minimum 1-year working experience in Sales, Customer Service, Telesales or other related industries.
- Strong understanding, proactive to ask questions and seek guidance when needed.
Nice to haves:
- Proficiency in G Suite and Microsoft Office.
- Value added if able to provide 3 months consecutive sales results with proven
records.
Job Type: Full-time
Pay: Up to RM4,500.00 per month