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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

CZ - Customer Service

  • Full Time, onsite
  • AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD.
  • Johor Bahru, Malaysia
RM 3,000 - RM 3,300 / month
Checking job availability...
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*JB

If you are interested to apply, kindly submit your updated resume in DOC/PDF file and allow our Consultant to match you with our Clients.

Job Summary:

We are seeking an enthusiastic and dedicated Customer Service Assistant to join our dynamic team. The ideal candidate will be passionate about delivering exceptional customer service, possess a strong knowledge of our products, and have the ability to efficiently and effectively address customer inquiries and concerns.

Key Responsibilities:

  • Customer Interaction:
  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Provide in-depth product information and resolve customer issues or complaints.
  • Maintain a positive, empathetic, and professional demeanor in all customer interactions.
  • Order Processing:
  • Accurately and efficiently process customer orders.
  • Collaborate with sales and logistics teams to ensure timely product delivery.
  • Manage order modifications, cancellations, and returns as needed.
  • Record Keeping:
  • Maintain thorough and accurate records of customer interactions and transactions.
  • Update customer information in the company’s database.
  • Generate regular reports on customer service activities, trends, and performance.
  • Product Knowledge:
  • Develop an in-depth understanding of Greenlam Industries’ products and services.
  • Stay current on product updates, new offerings, and industry trends to provide the most accurate and relevant information to customers.
  • Problem Resolution:
  • Identify and escalate priority issues to the appropriate departments.
  • Follow up with customers to ensure timely and satisfactory resolution of issues.
  • Use customer feedback to help refine and improve service processes.
  • Collaboration:
  • Work closely with sales, marketing, and production teams to ensure a seamless and positive customer experience.
  • Participate in team meetings, training sessions, and continuous learning opportunities.

Qualifications:

  • Required: SPM or Diploma in Business Administration, Marketing, or a related field.
  • At least 1 year of experience in customer service or a similar role.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in Microsoft Office Suite and customer service software.
  • Ability to work independently as well as part of a team.
  • Strong organizational and multitasking skills.

Preferred Qualifications:

  • Prior experience in the manufacturing or construction industry is a plus.

Key Competencies:

  • Customer-centric approach and attitude.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Ability to remain professional and calm under pressure.
  • Adaptability and a willingness to learn and grow.

Appreciate if you can include details below in the resume:

Current Address / Location:

Current salary:

Reason of leaving:

Expected salary:

Notice period:

We regret to inform that only shortlisted candidates would be notified

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

JTK Number: JTKSM 1252

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM3,300.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Application Question(s):

  • Are you Malaysian?
  • Do you have own transport to work?

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer service: 2 years (Preferred)

Work Location: In person