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Customer Service Airport

RM 2,300 - RM 2,300 / month

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Location: KLIA 2

Responsibilities:

  • Operate counter at Airports to perform Foreign Currency Exchange & Money Transfer
  • Manage significant amounts of cash in various currencies.
  • Drive sales leads and introduce products to customers.
  • Identify and evaluate customer needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Deal with client complaints, offer suitable answers and alternatives in a timely manner, and follow up to ensure resolution.
  • Adhere to communication protocols, rules, and regulations.
  • To meet individual and team goals, go above and beyond in interacting with customers.

Requirements:

  • Minimum SPM and/or Diploma holder.
  • Fresh graduate is encouraged to apply.
  • Able to work in shift rotation and at Airport (KLIA2)
  • Good command of written and spoken English (Cantonese or Mandarin will be an advantage).
  • Good customer service skills along with effective interpersonal and communication skills.
  • Self-initiative, positive, commercial and good time management.
  • Immediately available will be an advantage.
  • Added advantaged to those that have experience with customer services and cash handling

Job Types: Full-time, Permanent, Fresh graduate

Pay: Up to RM2,300.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Early shift
  • Fixed shift
  • Night shift

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus

Work Location: In person

Application Deadline: 03/10/2025