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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

J - Customer Services Assistant / Officer [Construction Materials]

  • Full Time, onsite
  • AGENSI PEKERJAAN THE SUPREME HR ADVISORY SDN. BHD.
  • Johor Bahru, Malaysia
RM 2,800 - RM 3,500 / month
Checking job availability...
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Working Hours:

Monday to Friday 8.30am – 5.30pm; Alternative Saturdays 8.00am – 12.00pm

Job Summary:

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our team. The ideal candidate will have a passion for delivering excellent customer service, a strong understanding of our products, and the ability to resolve customer inquiries efficiently and effectively.

Key Responsibilities:

1.Customer Interaction:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide detailed product information and resolve customer complaints and issues.
  • Maintain a positive and empathetic attitude toward customers at all times.

2. Order Processing:

  • Process customer orders accurately and efficiently.
  • Coordinate with the sales and logistics teams to ensure timely delivery of products.
  • Handle order modifications, cancellations, and returns as necessary.

3. Record Keeping:

  • Maintain detailed and accurate records of customer interactions and transactions.
  • Update customer information in the company's database.
  • Prepare regular reports on customer service activities and trends.

4. Product Knowledge:

  • Develop a deep understanding of company Industries’ products and services.
  • Stay updated with new products and industry trends to provide accurate information to customers.

5. Problem Resolution:

  • Identify and escalate priority issues to the appropriate teams.
  • Follow up with customers to ensure their issues are resolved to their satisfaction.
  • Implement feedback from customers to improve service processes.

6. Collaboration:

  • Work closely with the sales, marketing, and production teams to ensure a seamless customer experience.
  • Participate in team meetings and training sessions.

Qualifications:

  • Required SPM or Diploma in Business Administration, Marketing, or a related field.
  • 1+ years of experience in customer service or a similar role.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in Microsoft Office Suite and customer service software.
  • Ability to work independently and as part of a team.
  • Strong organizational and multitasking skills.

Preferred Qualifications:

  • Advanced if experience in the manufacturing or construction industry.

Key Competencies:

  • Customer-focused attitude.
  • Strong interpersonal skills.
  • Ability to handle stressful situations with professionalism.
  • Adaptability and willingness to learn.

If you are interested to apply, kindly submit your updated resume in DOC/PDF file and allow our Consultant to match you with our Clients.

Appreciate if you can include details below in the resume:

Current Address / Location:

Current salary:

Reason of leaving:

Expected salary:

Notice period:

We regret to inform that only shortlisted candidates would be notified

Whatsapp: +6016-986 9055

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

JTK Number: JTKSM 1252

Job Types: Full-time, Permanent

Pay: RM2,800.00 - RM3,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
  • Weekend jobs

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Application Question(s):

  • current location, current salary, reason of leaving, expected salary, notice period

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • English (Preferred)
  • Mandarin (Preferred)

Work Location: In person