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Retail Store Manager

RM 5,000 - RM 8,000 / month

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Retail Store Manager (Must be from retail background)
Working Days : Monday - Friday
Additional Commission: KPI and profit share depending on the department

MAIN DUTIES AND RESPONSIBILITIES

  • Maximizing sales and profits through store execution of the companies promotional activities, by developing and motivating sales people to maximize conversion rates
  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff by recruiting, selecting, orienting, and training and developing employees.
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Contributes to team effort by accomplishing related results as needed.
  • Managing and motivating a team to increase sales and ensure efficiency.
  • Managing stock levels and making key decisions about stock control;
  • Analyzing sales figures and forecasting future sales volumes to maximize profits.
  • Analyzing and interpreting trends to facilitate planning.
  • Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
  • Ensuring standards for quality, customer service and health and safety are met.
  • Resolving health and safety, legal and security issues.
  • Responding to customer complaints and comments urgently.
  • Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
  • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
  • Assists with ordering, pricing, and receiving merchandise. Ensures accurate documentation of all price changes, markdowns, and transfers to control inventory.
  • Keeps store clean, stocked and in first class condition at all times. Maintains high cleaning standards including stockroom, and equipment. Cleans all spills to remove safety hazards.

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM8,000.00 per month

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay
  • Performance bonus

Experience:

  • Retail sales: 6 years (Preferred)

Work Location: In person