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Junior Customer Service

RM 3,000 - RM 4,500 / month

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Key Responsibilities:

  • Response and follow up to customer inquiries through live chat and email.
  • Provide product information to customers.
  • Gather customer feedback and provide suggestions on improving customer service

process and experience to superior.

  • Maintain a positive, responsible, empathetic and professional attitude to manage

customer satisfaction.

Requirements:

Must haves:

  • SPM level or above.
  • Minimum 1 years working experiences in any customer service role.
  • High stress tolerance and problem-solving skills.
  • Own PC/Laptop with specifications: 8GB RAM or above, Intel Core i5 processor or

AMD Ryzen 5 processor or above, and internet speed of at least 80 Mbps for work

Nice to haves:

  • Preferred age range: 21-28 years old.
  • Proficiency in G Suite and Microsoft Office

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

Experience:

  • Customer service: 1 year (Preferred)
  • Microsoft Office: 1 year (Preferred)

Work Location: In person