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Customer Service Specialist (English & Cantonese speaker)

RM 3,200 - RM 3,700 / month

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Airline Project : Customer Service Specialist (English & Cantonese speaking)

* Location: Georgetown - Livingston tower

* Operations Hours: Monday - Friday, 9am to 6pm (including 1hr meal time)

* Start Date: 14th April 2025

* Salary: Basic package up to RM 3,700+ language allowance RM 300 + monthly performance bonus up to RM 300

* Job Responsibilities: Level 1 Customer Service

- Handle Customer Enquiry, assist flight reservations, ticket and cancelations.

- Provide information on flight schedules, fares and promotion,

- Address concern related to delays, rebooking and refunds

Job Type: Full-time

Pay: RM3,200.00 - RM3,700.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Ability to commute/relocate:

  • George Town: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your expected basic salary

Education:

  • STM/STPM (Required)

Experience:

  • Customer Service: 1 year (Preferred)

Language:

  • Cantonese (Required)

Work Location: In person

Expected Start Date: 04/14/2025