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Restaurant Manager

RM 4,000 - RM 5,000 / month

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Job Purpose

To ensure the achievement of guest satisfaction and the operation of revenue by managing the in-house room situation and the provision of services that meet the unique needs of guests.

Primary duties and responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations.
  • Deliver superior service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints
  • Organize and supervise shifts.
  • Appraise staff performance and provide feedback to improve productivity.
  • Estimate future needs for goods, cutlery and cleaning products.
  • Ensure compliance with sanitation and safety regulations.
  • Manage restaurant’s good image and suggest ways to improve it.
  • Control operational costs and identify measures to cut waste.
  • Create detailed reports on weekly, monthly and annual revenues and expenses.
  • Promote the brand in the local community through word-of-mouth and restaurant events.
  • Lead, motivate and continuously enhance the knowledge of all F&B personnel.
  • Any other duties assigned from time to time by superior.

Qualifications, experience and skills

  • Degree/Diploma in Hotel Management.
  • At least five (5) years minimum experience.
  • Previous experience in managing or supervising a team of staff is required.
  • Computer literacy is essential and knowledge of relevant software applications is required.
  • Good Communicator.
  • Demonstrated success in budget preparation and control.

Required competencies

  • Ability to lead and motivate
  • Team player spirit
  • Sense of ownership/ responsibility over own work
  • Problem solving attitude
  • Excellent interpersonal and communication skills
  • Attention to detail
  • Situational awareness
  • Ability to navigate through complex operational issues

Working conditions (shifts/ outdoors/ weekends, etc.)

  • Requires shift work over weekends, duty roster to be determined by HOD

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

  • Dental insurance
  • Free parking
  • Health insurance
  • Opportunities for promotion
  • Professional development
  • Vision insurance

Supplemental Pay:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Nusajaya: Reliably commute or planning to relocate before starting work (Required)