Restaurant Manager
RM 4,000 - RM 5,000 / month
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Job Purpose
To ensure the achievement of guest satisfaction and the operation of revenue by managing the in-house room situation and the provision of services that meet the unique needs of guests.
Primary duties and responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts.
- Appraise staff performance and provide feedback to improve productivity.
- Estimate future needs for goods, cutlery and cleaning products.
- Ensure compliance with sanitation and safety regulations.
- Manage restaurant’s good image and suggest ways to improve it.
- Control operational costs and identify measures to cut waste.
- Create detailed reports on weekly, monthly and annual revenues and expenses.
- Promote the brand in the local community through word-of-mouth and restaurant events.
- Lead, motivate and continuously enhance the knowledge of all F&B personnel.
- Any other duties assigned from time to time by superior.
Qualifications, experience and skills
- Degree/Diploma in Hotel Management.
- At least five (5) years minimum experience.
- Previous experience in managing or supervising a team of staff is required.
- Computer literacy is essential and knowledge of relevant software applications is required.
- Good Communicator.
- Demonstrated success in budget preparation and control.
Required competencies
- Ability to lead and motivate
- Team player spirit
- Sense of ownership/ responsibility over own work
- Problem solving attitude
- Excellent interpersonal and communication skills
- Attention to detail
- Situational awareness
- Ability to navigate through complex operational issues
Working conditions (shifts/ outdoors/ weekends, etc.)
- Requires shift work over weekends, duty roster to be determined by HOD
Job Type: Full-time
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
- Dental insurance
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Nusajaya: Reliably commute or planning to relocate before starting work (Required)