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Assistant Operation Manager

Salary undisclosed

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Assist the Operations Manager in planning, organizing, and coordinating daily operational activities. Supervise staff and ensure all team members adhere to company policies and procedures. Track operational performance and generate reports to identify areas for improvement. Handle customer inquiries, complaints, and service issues to ensure customer satisfaction. Collaborate with other departments to ensure seamless communication and workflow. Train and onboard new employees to ensure they understand company policies and processes. Assist in developing and updating operational policies and procedures. Support the Operations Manager in budgeting, scheduling, and resource allocation.