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• Updating computer systems and networks • Maintaining working knowledge of technical problems, software issues, and computer science • Learning new hardware and software skills • Researching further information about prospective new software and hardware • Provide technical support and resolve the technical issues • Install new hardware and software • Replacing damaged hardware and software components • Maintain, monitor the CCTV • Assisting in the design and development of web and software applications. • Providing technical support to end-users by responding to their IT-related inquiries or concerns. • Managing user accounts and permissions for network access. • Monitoring IT systems to assess performance and security needs, installing any necessary updates or patches. • Training employees on using IT equipment and software. • Maintaining records of IT issues, solutions and system changes. • Assist in the design, development, and implementation of new or improved systems and processes • Liaise with vendors to source for quotations in accordance with company’s best interest • Other value-add assignments and projects in IT as assigned