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Customer Service Executive (Call Center)

RM 3,000 - RM 4,000 / month

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  • Provide customer service through mobile phones and instant messaging platforms
  • Able to resolve customer complaints smoothly and transfer the complaint case to the supervisor for handling when necessary
  • Assist the ad hoc working group in handling projects
  • System data entry
  • Minimum education level at least SPM
  • Proficient in English and Mandarin to communicate with Chinese customers
  • Possess good and professional Communication skills
  • Have good speaking and writing skills
  • Ability to work within a team
  • Able to work shifts 24/7 (working days will cover weekends and public holidays)
  • Proficient in common computer software
  • Have basic computer fault judgment and repair knowledge
  • Guaranteed 13-month Salary Per Year
  • Attractive Year End Bonus
  • Excellent Career Growth, Learning and Experience
  • Allowance (travel stipends, transportation, etc.)
  • Smart & Casual dress code
  • Free snacks
  • EPF & Socso
  • Personal development opportunities