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Jobs or company...

Account Manager (Remote) for Content Agency

Salary undisclosed
Checking job availability...
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Our Purpose: Helping innovators inspire minds, drive change, and enrich lives through thoughtfully choreographed content.

We're Mediashock – a team that bridges the gap between technical brilliance and human understanding. We specialize in B2B tech and engineering companies that are often considered "too complex to market." Our approach isn't about flashy creativity; it's about diving deep into our clients' industries to translate technical complexity into content that actually connects and drives results.

Our work spans strategic communications, key visual design, hybrid events, and content strategies involving explainers, documentaries, and webinars across South-East Asia and the broader APAC region. We're not here to create pretty content that wins awards – we're here to create effective content that helps businesses scale.

The Role

We're looking for an Account Manager (remote) who values substance over style and effectiveness over aesthetics. Someone who can dive deep into technical subjects without getting lost in the jargon, and who finds satisfaction in methodically breaking down complex problems.

You'll be the bridge between our clients' technical expertise and our content teams, ensuring that we deliver work that doesn't just look good but actually achieves business objectives. You're analytically minded enough to understand the metrics that matter, while being a strong enough communicator to maintain authentic client relationships.

Key Responsibilities

  • Lead and manage client relationships across the APAC region with authenticity and precision
  • Develop and maintain methodical project timelines, budgets, and resource allocation plans
  • Dive deeper than the surface request to understand clients' underlying business objectives
  • Collaborate with creative teams to translate technical briefs into effective content strategies
  • Coordinate across departments, embracing our "Better Together" approach to delivery
  • Participate in pitches and presentations with evidence-based reasoning rather than empty promises
  • Monitor project profitability and manage scope changes with transparency
  • Ensure quality control throughout the project lifecycle with attention to effectiveness, not just aesthetics

Required Experience & Qualifications

  • 7+ years of client management experience in creative/content agencies, with proven track record managing B2B technology accounts
  • Strong analytical project management skills, experienced in handling $100K+ project budgets
  • Native/business-level English proficiency; additional APAC language skills (Bahasa Indonesia, Vietnamese, Thai, Mandarin, Korean, or Japanese) are valuable
  • Bachelor's degree in Business, Communications, Marketing, or related field (though we value demonstrated capability over formal credentials)
  • Demonstrated ability to translate technical concepts into compelling client presentations that focus on impact, not just execution

You'll Thrive Here If:

  • You're intellectually curious about technology and find B2B content challenges stimulating, not boring
  • You're methodical and sometimes overthink things (we do too, and that's okay)
  • You demonstrate strong problem-solving skills and adaptability when plans change
  • You're process-oriented and believe in creating repeatable frameworks that deliver consistent results
  • You're eager to embrace AI and new technologies as tools for optimization, not just novelty
  • You enjoy collaborative environments where different perspectives strengthen outcomes
  • You're comfortable with the ambiguity that comes with remote work, while maintaining regular travel to key APAC cities

This Might Not Be the Role for You If:

  • You believe strict brand guidelines restrict creativity rather than focus it
  • You find B2B technology subjects boring or too challenging to understand
  • You're uncomfortable juggling multiple deadlines and concurrent projects
  • You prefer working in isolation rather than collaborating across departments
  • You need everything defined upfront and struggle with ambiguity
  • You're intimidated by technical jargon rather than seeing it as a puzzle to solve

What We Offer:

  • Annual compensation of MYR 50,000 to MYR 80,000
  • Medical, Dental benefits upon confirmation
  • Professional development & upskilling opportunities
  • Work from home with paid travel across major cities in South-East-Asia (at least 4 times annually)
  • A culture that values authenticity, collaboration, and continuous learning
  • Opportunity to work with innovative technology companies across APAC

Job Types: Full-time, Permanent

Pay: RM50,000.00 - RM80,000.00 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Professional development
  • Work from home

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • Before we proceed to invite you for a meet up, have you completed our analytical fit assessment? This is where substance begins (https://forms.gle/oE9gnTu8ucyVYvvJ6) ?

Work Location: In person

Application Deadline: 03/15/2025
Expected Start Date: 04/01/2025