S
Customer Service Executive (for dental clinic)
RM 6,000 - RM 9,000 / month
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We are looking for a patient, caring, and professional Customer Service Executive to join the dental healthcare team. You will be stationed at a dental client location, ensuring a positive patient experience, offering guidance and supporting patients throughout their visit.
The work location will be based at dental clinics across Singapore.
Responsibilities:
- Greet and assist patients with a warm, professional approach.
- Answer inquiries related to services, appointments, and insurance.
- Provide guidance on dental treatments and assist with paperwork.
- Schedule and confirm appointments.
- Process payments and explain payment options.
- Maintain patient confidentiality and records.
- Ensure patient comfort and address concerns with care.
- Support smooth clinic operations by communicating with the dental team.
Requirements:
- At least 1 year of customer service experience.
- Strong communication and interpersonal skills.
- Professional, friendly and empathetic demeanor.
- Ability to manage multiple tasks in a fast-paced environment.
- Basic computer skills.
- Must be patient and caring towards patients.
What We Offer:
- Comprehensive training.
- Supportive team environment.
- Opportunities for growth and development.
If you believe you are the right fit for this role, please email your updated resume to [email protected].
Job Type: Full-time
Pay: RM6,000.00 - RM9,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Professional development
Schedule:
- Afternoon shift
- Day shift
Supplemental Pay:
- Performance bonus
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Work Location: In person